Qhse Officer
Intergral Food Services
Total years of experience :7 years, 2 Months
• Develop, implement, and improve QHSE management systems, processes, and procedures to support business operations in accordance with ISO 22000:2018, ISO 9001, ISO 14001, ISO 45001 & HACCP system.
• Assist the QHSE Manager in planning, organizing, directing, and controlling all activities related to the Quality, Health, and Safety Management System.
• Evaluate, analyze quality issues, and implement systems to identify, track, report, and reduce or eliminate non-conformities.
• Conduct QHSE audits in Catering Units, Restaurants, Retail Outlets, Warehouses and Supermarkets.
• Conduct inspections on daily, weekly and monthly basis to find out gaps and follow up in order to close them out.
• Ensure the objectives of the Quality and Food Safety Management System (FSMS) within the job scope is fulfilled at all times.
• Plan and execute ISO verification programs such as internal audits, microbiological sampling of food, safety inspections, equipment calibration, etc.
• Preparing & conducting of different level of technical training topics and conducting training to all employees concerning food safety, health & safety, fire safety, GMP, HACCP, environmental, operational processes and personal practices.
• Coordinate with chemical supplier, pest control, gas and fire safety maintenance service providers to fulfill the standards set by the clients, MOPH and Municipality.
• Attend customer complaints, conduct investigation & take corrective actions.
• Attend external audits, public health department visits and client inspections; evaluate non-conformities raised and prepare corrective actions.
• Played a key role in the team which successfully performed microbiological and molecular analysis of over 20000 food samples for FIFA World Cup 2022 event.
• Successfully performed testing of food, including food sampling, selective enrichment, isolation, identification of indicators and food borne pathogens.
• Conducted water analysis using IDEXX and Endotoxin systems.
• Assisted in implementation and maintaining ISO 17025 at the unit.
• Carried out DNA extraction, amplification, and operating PCR using SureTect Food Pathogen Testing workflow.
• Authorized for operating of VIDAS and Vitek 2 Compact systems for bacterial identification.
• Responsible for toxin detection in food samples.
• Prepared laboratory cultures and verified the performance of microbiological media.
• Assisted in electronic data entry and reviewing via LIMS.
• Developed and led a team which achieved the ISO 9001, 22000 and HACCP accreditation for the company.
• Successfully developed and implemented site specific FSMS, QMS and EHSMS manual for workers residential village as per ZonesCorp, ADFCA and ISO requirements.
• Acquired above 90% score in all periodic inspections conducted by Abu Dhabi Food Control Authority (ADFCA) throughout the employment period.
• Hit and exceeded department KPIs by 20% throughout the employment period.
• Conducted routine inspections and evaluation of workplace to ensure conformance with operational safety rules and regulations, and safe working practices.
• Ensured the operational processes and activities are in compliance with regulatory authority requirements and corporate QHSE standards, policies and procedures.
• Successfully developed and implemented a training matrix to improve and track the individual competency levels within the department, based on employee training needs.
• Liaised with government bodies/third party auditors during audits - prepared and ensured implementation of action plans for NCRs/deviations.
• Monitored and implemented pest management, waste management and other environmental activities.
• Oversaw activities such as periodic microbiological analysis of food, water and surface samples, preventive maintenance and calibration of equipment etc.
• Handled customer complaints and enquiries related to food safety and hygiene issues.
• Conduct external supplier audit as per yearly schedule to ensure suppliers are following proper food safety standard.
• Planning & conducting different kind of Drills in Kitchens and Camps.
• Monitoring and verifying that food is received, handled, prepared, stored, transported and served always in a satisfactory manner, in accordance with the Food Safety & HACCP Rules & Regulations.
• Auditing all food preparation areas and reporting findings and liaise with the concerned departments on consistent preventive / corrective actions.
• Assessing hazards and conducting risk assessment on health and safety as per local authority standards and put controls in place.
• Developed, Implemented and maintained the company Quality system addressing Food Quality, Food safety, Customer specifications.
• Conducted statutory inspections of premises, equipment and operational processes to ensure compliance to HACCP and ADFCA requirements.
• Performed evaluation of raw materials, semi finished products, finished products and packaging materials for compliance to company safety and quality standards.
• Conducted in-house training for staff covering topics on food safety, personal hygiene, food hazards, cleaning and sanitization etc.
• Analyzed and responded to customer complaints and recommended corrective actions to be taken.
• Develop and implement GMP/SSOP/SOP etc.