AJAY RICHARD

Spearheading comprehensive production planning across multiple product lines including paper
cups, plates, bags, and printing operations.
Managing production schedules with a strategic approach to maximize efficiency and meet
organizational targets.
Coordinating with QA/QC, maintenance, and warehouse teams to ensure seamless workflow and
material availability.
Overseeing manpower allocation and machine utilization to optimize productivity.
Monitoring raw material consumption and initiating procurement processes proactively.
Driving reduction in machine downtime through effective maintenance coordination.
Maintaining detailed production records including output logs and rejection analysis.
Implementing process improvements to enhance operational efficiency.
Ensuring strict adherence to quality standards and SOPs.
Reporting production performance metrics to senior management.

• Machine Operation: Expert in operating various models of paper cup manufacturing machines, ensuring smooth and efficient production runs.
• Maintenance & Troubleshooting: Proficient in performing routine maintenance and troubleshooting mechanical issues to prevent production delays.
• Quality Control: Skilled in conducting quality checks and inspections to ensure finished products meet industry and company standards.
• Safety Compliance: Strong knowledge of safety protocols and procedures, ensuring a safe working environment for all team members.
• Efficiency Optimization: Focused on optimizing machine performance and production processes to achieve maximum output and minimal waste.
• Technical Proficiency: Familiar with machine-specific software and tools used for monitoring and adjusting machine settings.

Managed DMS configuration and customization to support dealership operational workflows.
Ensured seamless integration ofsales, service, and inventory modules within the system.
Generated accurate sales invoices incorporating pricing, taxes, and discounts as per policy.
Maintained transactional integrity ensuring all entries were correctly reflected in financial records.
Administered corporate claims processing ensuring timely and accurate claim submissions.
Monitored system performance and resolved operational issues efficiently.
Coordinated with internal stakeholders for system enhancements and updates.

Operated advanced paper cup manufacturing machines ensuring consistent production output.
Conducted preventive maintenance and troubleshooting to minimize machine downtime.
Performed detailed quality inspections to ensure compliance with product specifications.
Enhanced machine performance through continuous monitoring and process improvements.
Ensured strict adherence to workplace safety standards and operational guidelines.
Collaborated with production teams to meet daily and monthlytargets.

Set up and operated high-speed paper cup machines ensuring uninterrupted production.
Diagnosed and resolved mechanical issues to maintain optimal machine performance.
Conducted regular quality checks to ensure adherence to industry standards.
Implemented process improvements to maximize output and reduce operational inefficiencies.
Maintained strict safety compliance across all production activities.

Machine Operation: Expertise in setting up, operating, and monitoring high-speed paper cup manufacturing machines to ensure efficient production.

Mechanical Aptitude: Strong ability to perform routine maintenance, troubleshoot, and resolve mechanical issues to minimize downtime.

Quality Control: Proficient in conducting quality checks and ensuring that finished products meet industry and company standards.

Production Efficiency: Skilled in optimizing machine performance and production processes to achieve maximum output and minimal waste.

Safety Compliance: Comprehensive understanding of safety protocols and procedures, ensuring a safe working environment.

Technical Proficiency: Familiar with machine-specific software and tools used for monitoring and adjusting machine settings.

• Analyzed transcripts of customer service calls to identify and rank customer service issues.
• Created reporting tools to help lower support costs by identifying time wasted serving customers.
• Created a data visualization tool that could easily be utilized by non-technical staff to help develop a more interactive and engaging service.
• Coordinate with suppliers to update product listings, prices, and availability.
• Monitor stock levels and reorder products as needed to prevent shortages.
• Handle customer inquiries regarding product availability, specifications, and pricing.

Led implementation and customization of DMS across dealership operations.
Ensured accurate setup of modules covering sales, service, inventory, and warranty.
Monitored system performance and resolved operational discrepancies.
Maintained accurate data records for vehicles, inventory, and customer information.
Ensured system compliance with company policies and operational requirements.
Supported sales and service teams through efficient system management.