Senior Project Manager
مجموع سنوات الخبرة :0 years, 0 أشهر
L&T InfoTech
• Work with Enterprise Agile Coach to Analyse & map the journey of the organization towards agility to
achieve optimized flow
• Own and manage the Scrum boards for optimal project execution, sprint deliverables & effort
estimation prior to sprinting.
• Monitor the overall productivity of the team by managing their project specific responsibilities as well
as org-wide initiatives
Facilitate & encourage QA & development teams for effective Agile ceremonies: Sprint planning, daily
scrum, demo, retrospectives, release planning & burndown tracking
Key Achievements:
-Performed an active coaching role for a program wide Agile implementation | Trained & empowered
individuals on new way of working, establish practices, templates, policies, tools.
• Help identify impediments, owners and dependencies. Follow up and escalate as necessary.
• Accept\reject work products from delivery teams as per DoD
• Build an effective roadmap to prioritize important features for unique product area
• Partner with BA, Architect during Solution design & review, high level approaches, components
interdependencies and ensure that the design is in line with overall direction
• Participate in Process assessment and Ideation workshop to align requirements seeking fitment to
existing products & Complex application landscape
• Review and document business rules, Integration points in High level System design, BRD & RTM
• Organize design review sessions with Sales & Operations stakeholders to validate design
• Review proposed solutions with VP to ensure alignment with objectives, organization
guidelines/benchmarks
• Identify and use reusable components from the repository
• Resource alignment (internal & 3rd
party) during product development & support
• Identify Skillset gaps in comparison with upcoming projects
Portfolio: Payment, Card processing, RPA, VOC NPS
Key Achievements:
Realized velocity improvement by bringing Agile best practices such as time-boxing, self-
management, code/design reviews, transparency and role training
• Key role in researching, gaining approval & adoption of JIRA workflow to support Scrum
implementations.
Partner with DevOps teams to operationalize the product deliveries
Develop and implement the continuous Integration and Delivery process: Jenkin automation,
Microservice creation and troubleshooting
• Design & review product buying journey, use cases for seamless customer on boarding
• Estimate, rank & assign User stories with logically grouping in Epics
• Understand high level feature proposals and customer problems and break them into small iterations
• Translate and simplify requirements with Use cases, stories, acceptance criteria & Swim lanes
• Elicit requirements (CR\New application) with the help of brainstorming use cases, secondary
research, business scenarios, workflow analysis & reverse engineering
• Confirm effectiveness of solutions with user base and understand challenges. Employ data backed
product development methodology to improve user experience and feature prioritization
• Work with Business and IT partners to coordinate, publish, notify and manage releases
• Daily Production support to Operations & Digital team for seamless functioning of Web\Mobile
applications with strict Turnaround time
• Portfolio: Marketing Automation, Communication design & development, External partner
Integration (API) & 3rd
party aggregator system, CRM enhancement
Understand user expectations and develop functional requirements and raise clarifications with
stakeholders.
• Document User stories that can be groomed and address Q&A from the engineering team
• Ensure proper requirement documentation and getting the sign-off on the same with timely follow-up
/ escalations. Balance business requirements with technical feasibility and sustainability.
• Primary author of Functional Requirements and Jira entries for assigned products/projects.
• Develop value proposition and business case for On premise to Cloud migration
• Develop prototypes of the portal by working with User experience designers
• Evaluate competitors and the market for product features and capabilities
• Conduct Market Research and/or feasibility analysis to propose/ validate new product
ideas/enhancements. carry out Secondary research as required for Use cases
Based on Strategic objectives, provide weekly updates on Key initiatives, roadmap to MD
• Participate in research insights development, including both original and secondary research,
competitive audits and landscape assessments of Insurance sector
• Point person for recurring and Ad-hoc data requests, Data analytics and presentations
• Provide high quality visibility to all stakeholders by communicating planned vs. actual deliverables.
Documentations: business reviews, environment scan, competitor insights (GAP analysis), solution
fitment, market drivers -Frameworks: -BCG growth, SWOT, 7P's, 5W for RCA, Scenario planning
BI, CRM) eClerx Services Ltd.
• Managing team of Analysts, SME (24 direct reports) for supporting BI Reporting & CRM functions
• Accountable for all functional, performance and operational aspects of the team
• Directing various operational facets such as Team structuring, work allocation, performance
management & Audit, Quality control processes with reference to Operation management
framework
• Develop BI reports\Dashboards by studying information needs, Data flow, key metrics
• Ensure project quality through effective monitoring of resource knowledge, skillset, bandwidth,
market trends, client requirement, test automation and conduct root cause analysis.
• Manage client feedback on deliverables and maintain project level interactions
• Support Account management by providing intelligence on growth opportunities and review SOWs
• Guide, mentor, motivate and develop direct reports to help shape their career paths by assuring
internal knowledge sharing, skill updating with technical excellence
Key Achievements:
Consistent value addition via means of optimal Resource utilization, Automation, Consolidation and
enhancements
• Made strong business case & won Analyst of the Quarter & 2 promotions for the cluster
• Achieved a 1.5x increase in FTE giveback | Led a client initiated vendor consolidation effort to
own 80% of a widely distributed process
• Increased team size (+5 resources) and hence revenue, by pitching new solutions(POC)
• Participated in setting up a new Analytics & consulting business unit
Assisting VP, B2B Marketing in responding to RFPs/new business deals by providing
competitor pricing, features & stakeholder details.
• Analyse data from online marketing campaigns: customer, revenue, conversions and attrition
rates.
• Provide daily/weekly/monthly management-level “heart beat” reports (pre-built, custom)
• Manage applications & specialised LFBR (Log File Based Reporting) process for Data
warehousing.
• Review, monitor and investigate patterns by ensuring variances, anomalies and trends are
identified.
MBA IT with SAP