Senior Consultant
TTI
Total years of experience :36 years, 9 Months
Senior Manager-Sales and Marketing- Mandovi Motors.
Plan, Review/Audit Corporate and Marketing Teams. Prepare for Management
& MSIL ROS2-ISL Reviews. Conduct constant Corporate Visits — Develop new business, APPROVE Lead/ inquiry generation methods like MEDIA Ads, Display kiosks, Radio Jingles, DAILY UPDATE INFORMATION at LOCAL, ZONAL AND NATIONAL levels. Team building, Team targets, Spot offers/incentives...
Additional Responsibility-2009 onward as Training Head, (Sales, Trade-ins, Finance) 2010-11:launched Internal Training and secured 60 Sales Experts, 9 Sales Captains.
2011-2013: A member of internal quality audit team to attain ISO 9001 certification.
Dealers for Honda vehicles, (Short Stint) -Totally responsible for Sales-wholesale and retail, accessories, trade-ins, Admin and finance of Lavelle -Branch.
In June 1998, -promoted and transferred from Dubai (NSD) to Abu Dhabi (S&M),
POSITION: (1998-‘06) SHOWROOM SALES/CORPORATE SALES Team Leader.
ABU DHABI BRANCH, June '98-2006. (team of 19)
Reported to: Mr. Nabil Abu Naga, ASM, AD and AA region,
Accountabilities: Achieve proposed targets without affecting gross margins, adherence to company procedures, Control stock; ensure logistics for timely deliveries, proper registrations. Guide, motivate & lead new sales executives for maximum performance. Improve CSI ratings.
: Monitor competitor’s activities, products, promotions, pricings.
: Attended seminars, trainings, conferences. Trained teams.
: Prepare sales forecasts, lost sales reports, VIN aging analysis, PSF
as Service Advisor- DUBAI-I WORKSHOP (TOYOTA) (Jan ’95 to June 1998)
Reporting to: Mr. Raman K. Vishwanathan, Service Manager(NSD)- Dubai Region,
JOB DESCRIPTION: Later as Supervisor, Motivate / Lead service advisors of (Toyota - Lexus - Hino Trucks), Justify critical warranty obligation / claims. Prepare service contracts - follow up sales /internal authorisations, Remind credit LPO Payments, Follow ups, SWIFT methodical actions for delayed parts, repeat / back jobs, Taking care of critical / V.I.P & fleet customers, Arrange finances O/Heads from HQ, Responsible for break down team. Take appropriate action through MIS - Daily/Monthly/Annually.
In Jan’97 also responsible for Dubai traffic police re-registration facility (A Start-up).
AS Senior Sales Consultant involved Sales of classic & exotic cars, (Ferrari Testarossa, Corvette ZR1, Acura NSX and modified Carat Duchatalet) High Performance Luxury cars like Mercedes, ASTON MARTIN, BMW & Rolls- -Royce are converted to executive / diplomatic/ bullet Proof version or stretched into limousines. It required thorough knowledge to show in minute details to the very elite clientele. I convinced clients and sold converted and accessorised Editions with my fluency and command over English and Arabic, diplomacy and attention to detail. (I was totally involved in launching Badrahn Motors from inception level)
Receive and inspect cars, advise service to customers, perform Warranty obligations, follow up with controller. Ensure proper delivery after QC. Also developed good business contacts and procured contracts to maintain fleets of Government Depts., Multinational Co., like ARAMCO, SSSP, and OPM Sang etc. I personally prepared special labour rates for contracts and was totally responsible to maintain contracts. During the Gulf War crisis (1991), I was given the charge of the entire workshop, as some key staff/ employees had fled.
As one of the three supervisors and reporting directly to Maintenance Manager, my job was to maintain various makes of Ministry of health Vehicles, which included Ambulances, transport for medical supplies and personnel. When vehicles came, I trouble shoot, diagnose and authorise parts, road test & certify finished vehicles. During ‘Hajj season’ being in Medina region the workshop operated 24X7 and sometimes, we also had to work “hands on “with technicians, where I got invaluable technical knowledge of most American, European and Japanese makes.
: I had joined this company as a Sales Engineer for Mahindra vehicles.
Involved intensive travelling. Instrumental in the launch of PEUGEOT CJ500 diesel engines on M & M vehicles.