Desktop Support Engineer
The Petroleum Institute
مجموع سنوات الخبرة :10 years, 7 أشهر
•Configuring Active directory, DHCP, DNS, SMTP and File servers
•Configuring Remote Desktop, Network Printer, scanners, webcam etc.
•Support LANs, WANs, network segments, Internet, and intranet systems.
•Troubleshoot and solve desktop problems reported by users.
•Maintain system efficiency.
•Verify that peripherals are working properly
•Ensure design of system allows all components to work properly together.
•Assembling Systems and install user needed software’s.
•Perform backup and recovery policy
•Trouble shooting and maintenance of Desktop related problems
Develop, implement and provide system administration support for the campus email servers, web servers, file servers, database servers and application servers.
• Manages system security including responsibility for continually patching and updating all operating systems.
•Install and support new and existing hardware and software systems, perform system software maintenance and upgrades as projects demand.
•Assist in managing campus-wide network, DNS, DHCP, and Proxy services.
•Support and maintain server room infrastructure.
• Analyze and evaluate information technology (IT) security risks and controls.
• Provide IT risk reduction recommendations and procedures.
•Design IT security infrastructure.
• Maintain and implement a disaster recovery plan in the event of a security breach or other catastrophic event.
• Create technology based solutions for complicated work flow problems and improved data management.
• Configuring Active directory, DHCP, DNS, SMTP and File servers
• Configuring Remote Desktop, Network Printer, scanners, webcam etc.
• Support LANs, WANs, network segments, Internet, and intranet systems.
• Troubleshoot and solve desktop problems reported by users.
• Maintain system efficiency.
• Verify that peripherals are working properly
• Ensure design of system allows all components to work properly together.
• Assembling Systems and install user needed software’s.
• Perform backup and recovery policy
• Trouble shooting and maintenance of Desktop related problems