Specialist
DEPARTMENT OF TOURISM AND COMMERCE MARKETING
مجموع سنوات الخبرة :17 years, 8 أشهر
Held full accountability and oversaw AED 200, 000, 000 spend per year IT, Digital and Marketing services and secured substantial cost savings YoY. Provided exemplary leadership, direction and management for all cross functional requirements including Information Technology (IT) and Digital Ecosystem requirements, Overseas Representation Services ( Travel Trade, MICE and PR), Content and editorial services, Content Productions Services (Video and Image), etc.
Key Achievements:
Project
Project Details
•Sitecore 9 upgrade projects
Sourced and managed all projects related to Sitecore 9 upgrade of website and App. Contracted top class agencies for Consultation, UI/UX design, Backend and Frontend development and maintenance
•DFC App
Contracted global agency for the Dubai Fitness Challenge App
•Global Representation Services
Contracted various global agencies through competitive bidding process to provide Representation Services including Travel Trade, MICE and PR service for Dubai
•Roster Agencies
Created, enhanced and managed panels/roster/ Framework Agreement for the following rosters: IT and Digital, Content Management, Video Production, Influencer and Celebrity Booking services, Translation, HR Services.
This helped to improve the quality and the procurement timeline.
•Covid 19 renegotiation
Effectively managed the renegotiation of the terms and commercial of long term retainer based contracts to align with the revised budget.
•Utilised full RFP process to execute all sourcing activity in adherence with Dubai Tourism Procurement Policy and Government of Dubai Law No. 6, successfully attracted competition, dramatically reduced annual category spend, increased deliverables and secured value add.
•Lead the negotiations to establish commercial terms and lead the contract develop process thru contract approval and execution
•Lead the development and execution of category management strategies for significant sourcing transactions
•Utilised Dubai Government RFP process throughout China, USA, Africa, India, South Korea, United Kingdom, Malaysia, Singapore, Italy, Spain and Nordics countries and efficiently secured contracts with multiple vendors for representing Dubai to provide Travel Trade Relations, and Marketing Communications and PR services.
•Oversaw all aspects of IT and Digital requirement and, awarding contracts to global players like Impact BBDO, Ogilvy, Wunderman, Spaiant Razorfish, Altola, Media Monks, Brimit and Epam amongst other top tier agencies.
•Contracted all Big Four Consulting firms for various projects and Professional services.
•Monitored and tracked supplier performance and drove compliance with SLAs and simultaneously instigated robust Key Performance Indicators (KPIs) with strategic vendors.
•Meticulously assessed suppliers, executed pre-qualification, and determined appropriate market categories for supply of services.
•Drove cost savings initiatives and secured substantial cost savings YoY including achievement of savings targets for overall business activities
•Utilised superior communication and negotiation skills to effectively manage supplier relationships and secured progression with slow payments and rigid legal terms.
•Conducted in-depth market research to highlight new suppliers and secured substantial cost savings and robust KPI’s and SLA’s for Dubai tourism through instigation of early contractual and commercial negotiations.
•Drove collaboration with internal and external C-Level executives including effective stakeholder management through use of excellent influencing and negotiation skills.
•Conduct in depth cost and spend analysis in order develop target saves initiatives though various cost reduction means
in maintaining optimum level of inventory for key raw materials considering the lead-time and working in coordination with plant manufacturing operations and logistics teams, suppliers, and demand planning department.
•Reduced the supply risk by sourcing new suppliers from different origin and maintained good relationships with them.
•Achieved remarkable cost efficiency by changing the retail packing of key raw material to Bulk cargo.
•Achieved cost efficiency by cost benchmarking for the packaging item
•Responsible for raw material procurement in region and handled the RM of value approx. USD 30M per year
•Prepared demand forecasts and created raw material and replenishment plans to meet production targets.
•Develop relationships with logistics vendors and work with vendor manager and warehouse operations manager to establish operations requirements
•Sourcing & qualifying new suppliers for reliable & alternate source of supply. (RM, Packaging, spares & IT products)
Responsibilities
•Sourcing & developing new suppliers for chemicals for various industries, including but not limited to Food industry, water treatment, Beauty, Pharma etc.
•Coordinating logistical operations. Monitor shipments to ensure that goods come on time, and in the event of problems trace shipments and follow up undelivered goods.
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& Minerals •Packaging materials •Logistical operations, INCOTERMS