Ajmal Zakier

• Processed transactions, handled payments, and provided receipts.
• Responded to customer queries about products, services, and promotions.
• Maintained a clean, safe, and well-maintained forecourt area.
• Addressed customer complaints and issues in a professional and courteous
manner.
• Offered information about loyalty programs, promotions, and other services.

• Collaborated with clients and vendors to plan and execute events, ensuring timely
and within-budget delivery.
• Coordinated with vendors to ensure seamless event execution.
• Strong problem-solving skills to resolve issues during events.
• Troubleshooted issues during events, finding solutions that met client needs and
expectations.
• Conducted follow-up activities with clients to ensure satisfaction and gather
feedback.

• Responded to customer inquiries and resolved issues and Provided product information and solutions to
customers.
• Processed customer requests, such as returns, exchanges, and refunds, and maintained accurate records of
customer interactions and transactions.
• Provided excellent customer service, ensuring high levels of customer satisfaction and loyalty, and
consistently meeting or exceeding customer service targets and metrics.
• Utilized customer relationship management (CRM) software to manage customer interactions and maintain
accurate records.

• Liaised with vendors and ensured event logistics were smooth.
• Achieved and exceeded sales and satisfaction targets.

• Arrange onsite vendors and ensure client satisfaction for the scheduled event and make sure that all of the
planning is correctly executed.
• Built and maintained strong relationships with clients through regular communication, active listening, and
timely issue resolution.
• Coordinated and successfully organized a wide variety of corporate events and maintained relationships
with vendors.