HR Generalist
Artan Holding
مجموع سنوات الخبرة :10 years, 2 أشهر
Responsibilities:
•Leading Recruitment Cycle: Handling the full recruitment cycle from preparing (outlining job descriptions in coordination with HODs and Line Managers), sourcing, screening, interviewing, selection, and post-offer follow-up until onboarding of all range (middle and senior level) of resources.
•Managing and conducting interview schedules: Effectively facilitating, coordinating, and scheduling telephonic, video and/or face-to-face interviews with Line Managers and Top Management.
•Assisting in preparing Resources Budget Planning: Working closely with the Heads of Departments and Line Managers to forecast manpower requirements and budget planning for each fiscal year.
•Optimisation and refinement of Talent Acquisition Process: Formulating, implementing, and adopting different modes of Talent Acquisition -Internal references, headhunting, database search, networking sites, job portals (Naukri, Gulf Talent, Bayt, LinkedIn, etc.), employee referrals, mass/bulk mailing, etc.- and maintaining a talent database for recycling.
•Leading Offer Negotiations: Responsible for preparing, articulating, and negotiating job offers with candidates and communicating all aspects of the offer including salary structures, bonuses, relocations, and other benefits to the satisfaction of the candidate.
•Drafting and preparing Employment Contracts: Preparing contracts by duly complying with the organisation's policies and adhering to the local labour laws.
•Managing Onboarding Process: Facilitating relocation by providing visas, travel tickets and accommodation. Conducting orientation programs for new employees to apprise them of the company's policies, procedures, labour laws and concomitant entitlements.
•Managing Employees Relations and Addressing Grievances: Attending to employees' queries on employment contracts, leave entitlements, health
Responsibilities:
• Understanding the client’s requirements through meetings with Managers and
representatives of the stakeholders.
• Leading Team to successfully manage the organisation’s operations with an entire
focus on the achieving team’s targets.
• Sourcing and shortlisting candidates through the portal (Naukri, Monster,
LinkedIn, social media, and company website) and validating them on their
experience and interest in the role.
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• Vendor Management (floating requirement to different channel partners),
sourcing profiles through vendors and getting scheduled interviews.
• Screening application forms, shortlisting applicants, scheduling and conducting
written tests/interviews to preliminary interview the potential candidates.
• Outstanding performance in handling a team of 15 (+) members. Experience in
preparing numerous MOPS (Method of Process), managing weekly team
meetings, shift roster preparation and arranging knowledge-sharing sessions
within the team to enhance technical knowledge.
• Successful Completion of onsite (U.S.A.) training to support and maintain the
Sprint Translations Network.
• SPOC for US carriers and responsible for conducting weekly calls with them to
resolve issues. Proactively troubleshoot performance issues and work
collaboratively with core team members.
• Responding to and handling critical situations, and outages, preparing incident
reports and Root Cause Analysis
Designation- Senior Engineer Duration- October 2008 to July 2010 (1.9 Years) Location- Haryana, India Responsibilities:
•Responsible for maintaining and handling issues related to MSC and all connected entities. Daily Health check-up of the system.
•Monitoring of alarms and initiating measures to clear the alarms in coordination with the NOC Team.
•Daily Traffic analysis and Performance analysis to add more capacity to Trunk groups to meet the additional traffic requirements.
•Identifying and addressing the performance/traffic- related issues by monitoring Lucent and Huawei switches to make congestion-free networks and improvise performances.
•Interaction with BSNL/Private Operators for testing and commissioning of new connectivity and augmentation of POIs.
•Interaction with the Transmission team to address the respective network issues. Worked with a Project team to make live the GSM Technology for Reliance.
Responsibilities:
• Operation and Maintenance of Lucent -5ESS CDMA and Huawei MSCs.
• Route Analysis for traffic and continuous analysis of the top NLD codes being carried
by respective operators at a good ASR (Answer Seizure Ratio).
• Trunk Group addition/modification, deletion, and utilisation. NPA-NXX addition and
routing changes. Network Analysis by monitoring signalling links.
• Defining Subscriber's Services data and daily Systems health check, alarm
monitoring and taking System backup. Preparation of critical Reports like MAPA
(Management Accounting and Performance Analysis) which includes Traffic ratio,
CCR, ASR, BHCA, BHCC and KPI to measure performance.
• Resolution of subscriber complaints forwarded by technical support within the
specified SLA and coordinating with various departments.
• Consistent coordination with Vendors (Lucent and Huawei) in case of any software
application/upgrade required in the system
70%
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