Akash Sharma

▸ Designed and executed a full-cycle outbound sales strategy — from prospect identification and cold outreach to
proposal delivery and contract negotiation — generating over $18, 000 in revenue within 90 days.
▸ Built and maintained structured CRM pipelines in Salesforce and HubSpot, enabling systematic lead tracking, timely
follow-ups, and a measurable improvement in conversion rates across multiple client verticals.
▸ Closed international clients across the UK, India, and the Middle East, demonstrating cultural adaptability and the
ability to tailor value propositions to diverse buyer personas and decision-making styles.
▸ Developed sales collateral, pitch decks, and customised proposals that strengthened credibility with senior
stakeholders and reduced deal cycle time.

▸ Assisted the HR Operations team in streamlining onboarding workflows for new hires across the Bristol
delivery centre, reducing administrative processing time by an estimated 20%.
▸ Analysed employee performance and engagement data using Excel and Tableau, generating monthly HR
analytics reports used by the People Manager to guide team development decisions.
▸ Mapped existing people processes and co-developed a standard operating procedure (SOP) document
adopted by the onboarding team to ensure consistency across new-starter cohorts.
▸ Supported execution of an internal employee satisfaction survey, performing statistical analysis on 200+
responses and summarising key themes for leadership review.

▸ Conducted end-to-end data analysis of branch-level operational KPIs using Excel and Power BI, identifying
workflow inefficiencies and presenting findings to a senior operations panel.
▸ Built a data dashboard tracking customer service turnaround times across 5 service categories, enabling
the team to spot and resolve bottlenecks 30% faster.
▸ Produced a written business improvement report proposing three process optimisation strategies, two of
which were shortlisted for implementation consideration.
▸ Collaborated cross-functionally with the Retail Banking and Operations teams to map existing workflows
and develop a leaner process model aligned with business objectives.

▸ Managed and coached a team of 8 consultants — setting individual KPIs, conducting weekly performance
reviews, and implementing data-driven interventions that increased team output by 25%.
▸ Led root cause analysis (RCA) sessions to diagnose performance issues and operational inefficiencies,
implementing corrective action plans that improved quality and productivity across the team.
▸ Deployed Power BI dashboards for real-time pipeline visibility, enabling faster identification of
underperformance and more agile resource allocation decisions.
▸ Standardised operational workflows and reporting processes across the team, reducing lead leakage and
improving forecast accuracy from ad hoc estimates to structured projections.
▸ Collaborated cross-functionally with marketing, product, and senior leadership to align operational capacity
with business objectives and customer demand cycles.
▸ Conducted regular quality audits of team outputs, ensuring adherence to service standards and identifying
areas for process refinement and training.

▸ Achieved and consistently exceeded monthly performance targets in a regulated, compliance-led
environment through proactive customer outreach and relationship management.
▸ Built and maintained a portfolio of loyal clients, demonstrating strong

▸ Led operational planning and event coordination for one of the universitys largest management-focused
societies, overseeing a committee of 10 and managing end-to-end logistics for 15+ events per academic
year.
▸ Introduced a structured event feedback and data tracking system, using survey analytics to improve
attendee satisfaction scores by 35% term-on-term.
▸ Forged partnerships with corporate sponsors and guest speakers from firms including Deloitte, KPMG, and
Bristol City Council, enhancing the societys professional network and external brand.

▸ Founded and led the Consulting & Strategy Club from inception, growing membership to 80+ students
within the first two semesters through targeted outreach and high-value programming.
▸ Organised case competition workshops, mock interviews, and industry insight panels, directly supporting
members in securing internships and graduate roles at top-tier consulting and business firms.
▸ Managed club finances, membership records, and stakeholder communications, applying data analysis to
track engagement trends and optimise event scheduling.

▸ Drove external outreach and industry collaboration for the society, securing 5+ corporate partnerships in the
first semester to sponsor events and provide mentorship opportunities for student members.
▸ Coordinated a speaker series featuring founders, investors, and business leaders, managing scheduling,
logistics, and post-event reporting using structured data tracking tools.

▸ Supported the advisory team in developing a market entry analysis for a client in the retail logistics sector,
leveraging data analysis techniques to evaluate competitor positioning and demand trends.
▸ Performed quantitative analysis on operational cost datasets using Python (pandas) and Excel, producing
visualisations that informed the final client-facing strategy deck.
▸ Presented data-driven insights and recommendations to a panel of senior consultants, receiving
commendation for clarity of analysis and structured problem-solving approach.
▸ Gained hands-on exposure to management consulting frameworks including SWOT, PESTLE, and Porters
Five Forces applied to real-world business scenarios.

▸ Led a team of 8 sales consultants, setting individual KPIs, conducting weekly performance reviews, and
implementing coaching interventions that increased team conversion rates by an estimated 25%.
▸ Spearheaded a CRM optimisation initiative that standardised the sales pipeline across the team, reducing lead
leakage and improving forecast accuracy from ad hoc reporting to structured, data-driven projections.
▸ Designed and deployed Power BI dashboards that provided real-time visibility into pipeline health, individual
performance, and revenue trends — enabling faster, better-informed commercial decisions.
▸ Collaborated with marketing to align lead generation campaigns with sales capacity, improving lead quality and
shortening the sales cycle for high-value international student clients.

▸ Consistently outperformed monthly performance targets by 20-30%, ranking among the top performers in
the regional team through disciplined pipeline management and process adherence.
▸ Managed a portfolio of 200+ active accounts simultaneously, prioritising workload and maintaining accurate
records to ensure timely follow-through and high-quality outcomes.
▸ Mentored junior team members on objection handling, operational best practices, and CRM discipline —
contributing to overall team performance uplift and a culture of continuous improvement.
▸ Demonstrated strong problem-solving skills, consistently completing complex, time-sensitive tasks with little
to no supervision and reacting with appropriate urgency to rapidly evolving situations.

▸ Supported cross-functional teams across manufacturing, finance, and logistics verticals — building
operational pipelines and maintaining detailed records to enable accurate reporting.
▸ Contributed to client-facing proposals and commercial presentations, gaining experience in complex, long
cycle operational processes and stakeholder management.
▸ Managed day-to-day account coordination and upsell identification, ensuring consistent quality standards
across a portfolio of enterprise clients.