Business Development Executive
Garnet Management Consulting LLC
مجموع سنوات الخبرة :4 years, 3 أشهر
• Plan develop and executive a sales and marketing strategy for the region.
• Interact with customer to determine upcoming opportunities with their future present solutions.
• Develop relationship with current and potential clients, manage accurate.
• Create and maintain sales documentation, contracts.
• Attend represent the organization at local and regional technical and operator conferences.
• Provide daily and weekly updates to sales (depending on respective requirement), operation and technical department about customer activity, plans and future business.
• Analyze customer requirement and promoted appropriate company product.
• Maintain effective relationships with company personnel and customers.
• Design and maintain account plans for customers with appropriate milestones and timeframes.
• Assist customer and explain various strategies for new businesses.
• Manage customer contacts and prepare records for all sales in processing system.
• Prepare and maintain financial contracts and perform negotiations as requirement.
• Manage all customer communication through telephone calls and emails
• Assist branch manager in efficient rerunning of the branch.
• Conduct Remittances Transactions, sales of FCN, ongoing marketing operations of WPS /Western Union Business Solution (WUBS) corporate transaction.
• Conduct Remittances through XpreesMoney, Instant Cash, Money Gram, TransFast, IME & Gulf Remit.
• Request & recommend customers to open NRI/NRO Account opening.
• Constantly monitor procedures and develop improved methods.
• Handle 2nd level of customer complaints /escalations if any.
• Ensure compliance to the company AML policy by conducting regular compliance checks.
• Mentor and groom new team members and ensure smooth transitioning of the product knowledge and make recommendation for training and Improvement procedure.
• Recognize staff that need further training and recommend the same to HR for training or products customer service as applicable.
• Monitor day to day transaction of the branch and report unusual, structured, suspicious, blacklisted ones to the Branch manager.
• Review and check work of CSO’s and cashiers such as reports, records, and applications for accuracy.
• Attend counter customer, Remittance Sending and receiving from any part of the world, issue Demand Draft, Telex Transfer, Wire Transfer and Inter- UAE money transfer as per their request.
• Business developments as instructed by the Branch manager.
• Content, correct errors if any and provide relevant and timely feedback.
• Ensure branch staff adheres to the expected customer service levels.
• Liaise with marketing team to create different campaigns and promotions for the Branch.
• Manage the productivity standards at the branch.