System Administrator
Star International School
Total years of experience :15 years, 5 Months
• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Troubleshooting system, network problems and diagnosing and solving hardware or software faults.
• Handling the provisioning of new servers, installation and maintenance; systems backups and restore procedures, modifying basic scripts to resolve performance problems.
• Planning & designing Local Area Networks (LANs) and Wide Area Networks (WANs) across the organization.
• Ensuring availability and security of LAN & WAN; troubleshooting LAN connectivity issues, software and hardware.
• Performed upgradation from Windows single license to Windows Pro for all the computers
• Installing and managing Microsoft Outlook 2010 and administering Office 365 mail service
• Analysing, logging, tracking and complex software & hardware matters pertaining to networking connectivity issues, printer, server, and application to meet business needs.
• Configuring and managing printers, scanners, VoIP phones and door access control system.
• Undertaking backup management for messaging servers; monitoring servers on a proactive basis for service interruption, server performance and backup failures.
• Obtaining quotes from suppliers and providing advice on selection, purchase of IT equipment.
• Monitoring the progress of third-party maintenance contract suppliers.
• Talking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
• Troubleshooting projectors, Interactive / smart boards and applications.
• Installation and maintenance of all systems in all the departments
• Installation, administration and desktop technical support on Windows XP, Vista, and Windows 7 based desktop and laptop
• Performed all levels of hardware and software systems support for 200 computers
• Responsible for e-mail system and provided 24/7 support for staff
• Managed all new install projects for servers, switches, and other network resources.
• Designing, implementing and managing Active Directory.
• Imaging desktop computers and laptops
• Developed and updates documentation, appraising users and administrators of vital information.
• Created user manuals and provided technical support sessions for new employees.
• Administrated and maintained environment security. Involved with administering security alerts to staff and weekly data backups.
• Created proactive procedures for problem preventions and resolutions, interfaced with software developers, analyzed issues, and designed solutions.
• Installation and maintenance of all systems with Windows XP, Vista, 7 operating systems within a client’s environment
• Installation, managing and troubleshooting software applications especially Microsoft Office 2003 / 2007 and Microsoft Outlook
• Hands-on experience in vulnerability scanning, installing operating system patches, deploying antivirus signature definition updates and hardware troubleshooting.
• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers
• Producing documentation on operational, system and user procedures & guidelines.
• Maintaining maximum availability of supported services for users.
• Ensuring that support calls are logged and handled effectively and efficiently
• Ensure adequate antivirus protection & solutions are maintained and updated.
• Conducting electrical safety checks on computer equipment.
Completed M.Tech in Centre of Information Technology & Engineering Dept. in Manonmaniam Sundaranar (M.S) University with First Class.
Completed M.C.A degree in Jamal Mohamed College, Trichirappalli (Autonomous) under the Bharathidasan University, Trichirappalli. I Secured 77% (GPA : 7.7) and First Class with Distinction.
I completed B.Sc. Computer Science degree in Sadakathullah Appa College under the Manonmaniam Sundaranar University, Tirunelveli. I got 66% and received degree in First Class.
I completed Higher Secondary Course (HSC) education in St. Xavier's Hr.Sec.School, Tirunelveli under the Govt. of Tamilnadu State Board. I have studied the subjects Maths, Physics, Chemistry, Biology and i got 72.6% in HSC. I scored 872 marks out of 1200.
I completed Secondary School Leaving Certificate (S.S.L.C) education in The Muslim Hr.Sec. School, Tirunelveli under the Govt. of Tamilnadu State Board. I got 84.2% in SSLC. I secured 421 marks out of 500.