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Akbar Khan, F&B Business Consultant

Akbar Khan

F&B Business Consultant·shaikhan Food and beverages

United Arab Emirates

Bachelor's degree, Hotel

Work experience

Total years of experience: 19 years, 7 months

F&B Business Consultant

August 2023 - Present

shaikhan Food and beverages

Dubai, United Arab Emirates

August 2023 - Present

• Lead consultant for multiple F&B start-ups, offering turnkey solutions from concept development to operational launch.
• Provide expertise in layout planning, menu engineering, SOP development, and authority approvals.
• Successfully launched 5 F&B concepts across Dubai, achieving operational readiness within 3-6 months per project.
• Advise clients on compliance with Dubai Municipality and Civil Defense regulations.
• Deliver P&L projections, operational budgets, and staff training programs.
• Leverage AI tools (ChatGPT, Claude, DeepSeek, Grok) to accelerate market research, competitor analysis, business
plan development, and operational documentation.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Consulting

Operations Manager – Global Village

January 2018 - July 2023

Global Village

Dubai, United Arab Emirates

January 2018 - July 2023

• Managed 60+ F&B kiosks and outlets across Global Village representing international and local cuisine brands.
• Drove 15% year-on-year revenue growth through operational optimization and vendor partnerships.
• Led the planning, development, and launch of new F&B concepts each season.
• Developed and implemented SOPs for food safety, quality control, and customer service.
• Monitored P&L across all outlets, achieving 10% cost reduction through strategic procurement.
• Oversaw compliance with Dubai Municipality and Civil Defense standards across all outlets.
• Managed a diverse team of 200+ staff across seasonal operations.
• Received Certificate of Appreciation for 5 consecutive seasons (2018-2023).

Company industry:
Entertainment

New Store Opening Manager – Elevation Burger

August 2018 - September 2018

Elevation Burger

Baghdad, Iraq

August 2018 - September 2018

• Managed full store setup and operational launch in Baghdad within a project-based assignment.
• Led staff recruitment, training, and operational readiness within a 2-month timeline.
• Successfully launched the store on schedule, achieving operational break-even in 3 months.

Company industry:
Catering, Food Service, & Restaurant

Area Manager / Restaurant Manager – Elevation Burger

November 2016 - July 2018

Elevation Burger

Dubai, United Arab Emirates

November 2016 - July 2018

• Oversaw daily operations and P&L management across multiple locations.
• Led 3 new store openings, achieving profitability targets within 6 months.
• Enhanced menu offerings, increasing average guest spend by 8%.
• Drove customer satisfaction scores to 95%+ through service excellence initiatives.
• Managed staffing, training, and vendor relationships across all locations.

Company industry:
Catering, Food Service, & Restaurant

Assistant Manager – Paavos Pizza

May 2016 - October 2016

Paavos Pizza

Dubai, United Arab Emirates

May 2016 - October 2016

• Supervised outlet operations, inventory management, and hygiene standards.
• Implemented cost control measures, reducing operational waste by 10%.
• Maintained compliance with food safety regulations.

Company industry:
Catering, Food Service, & Restaurant

Restaurant General Manager – KFC

May 2012 - April 2016

KFC

Mumbai, India

May 2012 - April 2016

• Led high-volume outlet with full P&L responsibility, managing a team of 50+ staff.
• Increased profitability by 12% through waste reduction and cost optimization strategies.
• Achieved 95% customer satisfaction scores through service excellence programs.
• Reduced operational waste by 15% through inventory management and portion control.
• Achieved 9/10 HR Compliance Score consistently; recognized as Best Restaurant Manager - India
Performance 2013).
• Completed leadership programs: Get Ready to Lead and Train the Trainer (2012).

Company industry:
Catering, Food Service, & Restaurant

Area Manager / Restaurant Manager

March 2008 - April 2012

Mocha Café & Bar

Mumbai, India

March 2008 - April 2012

• Managed daily operations across multiple café locations.
• Implemented team training programs, improving staff performance and retention.
• Increased revenue by 10% through targeted marketing and operational improvements.
• Consistently achieved budget targets and operational KPIs.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Shift Manager – Pizza Hut

December 2006 - February 2008

Pizza Hut

Mumbai, India

December 2006 - February 2008

• Oversaw shift operations, team coordination, and guest service in a fast-paced QSR setting.
• Maintained food safety standards and operational efficiency.
• Trained and mentored new team members.
• Won Pizza Hut Champs Challenge (2006) for operational excellence.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

Annamalai University

January 2008

January 2008

Bachelor's degree, Hotel

India

GPA (percentage): 80%

GPA (percentage): 80%

Skills

COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
COST CONTROL
Intermediate
COST CONTROL
Intermediate
FOOD AND BEVERAGE MANAGEMENT
Intermediate
FOOD AND BEVERAGE MANAGEMENT
Intermediate
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS HACCP
Intermediate
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS HACCP
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
STANDARD OPERATING PROCEDURES DEVELOPMENT
Intermediate
STANDARD OPERATING PROCEDURES DEVELOPMENT
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

English

Expert

Hindi

Native Speaker

Marathi

Expert

Training and Certifications

Certifications
Get Ready to Lead
Train the Trainer
UAE RTA Light Vehicle Driving License (Valid &
GHP – Good Hygiene Practice
PIC Level 3
Core Competence in Computing
PIC Level 3
Dubai Municipality
GHP (Good Hygiene Practice)

Hobbies and interests

learning New AI Systems