أكبر P P, IT Desktop Support Engineer

أكبر P P

IT Desktop Support Engineer

Salam Technology

البلد
قطر - الدوحة
التعليم
بكالوريوس, BA
الخبرات
15 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 5 أشهر

IT Desktop Support Engineer في Salam Technology
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ يونيو 2014
System Admin في Dara Engineering Consultants
  • قطر - الدوحة
  • ديسمبر 2012 إلى أبريل 2014

• Installing the Operating systems and Software applications.
• Managing the Hardware resources.
• Installation of service packs and hot fixes to clients.
• Managing file systems, partitions on disks.
• Securing resources with shared folder and NTFS permitions.
• Planing, installing and configuring DHCP and DNS servers.
• Local printer and Network printer installation and management.
• Installation and configuration of mail clients, like Outlook and outlook express
• Monitor critical computing including disk space, event logs, computing system performance.
• Laptops and Network connectivity related issues.
• Updating patches and security updates.
• Installation and configuration of Symantec antivirus for clients.
• System implementation, administration, supports of Microsoft platforms like windows clients (windows 2000&XP).

Computer Technician في IT-Customer Service Center
  • قطر - الدوحة
  • مارس 2011 إلى أغسطس 2012

*Installing and troubleshooting of Desktop and Laptop Related issues
* Assembling Desktop PC
*Installing Antivirus and Updating patches
*Installing and configuring Microsoft applications
*Configuring MS Outlook and Windows Mail Profile
*Installing and Troubleshooting Local and Network related issues.

Desktop Support Engineer في wipro infotech pvt ltd
  • الهند - بنغالورو
  • نوفمبر 2008 إلى أغسطس 2010

• Maintaining more than 300 desktops, Laptops and Printers.
• Installing the Operating systems and Software applications.
• Managing the Hardware resources.
• Installation of service packs and hot fixes to clients.
• Managing file systems, partitions on disks.
• Securing resources with shared folder and NTFS permitions.
• Planing, installing and configuring DHCP and DNS servers.
• Local printer and Network printer installation and management.
• Installation and configuration of mail clients, like Outlook and outlook express
• Monitor critical computing including disk space, event logs, computing system performance.
• Laptops and Network connectivity related issues.
• Updating patches and security updates.
• Installation and configuration of Symantec antivirus for clients.
• System implementation, administration, supports of Microsoft platforms like windows clients (windows 2000&XP).

• Installation and support of project management software’s, application soft wares and mail clients (MS outlook).
• Installing, Configuring and troubleshooting with VPN connectivity issues.
• Install applications through remote software installation tool VNC and Team viewer.
• Troubleshooting with Desktops and Laptops related issues through Vnc, Teamviewer and Netmeating.
• Installing and configuring chatting tool like Skype.

Customer Support Engineer في LBS Academy
  • الهند
  • سبتمبر 2007 إلى أبريل 2008

• Attending the customer calls and solving the problem.
• Troubleshooting the desktops and laptops.
• Installation and troubleshooting the printers.
• Installation, configuring and maintenance of windows 2000, xp and 2003 servers.
• Technical support for variety of software, hardware and network related issues in desktops.

الخلفية التعليمية

بكالوريوس, BA
  • في Kannur University
  • سبتمبر 2006

Specialties & Skills

Desktop Support
Installation
Project Management

اللغات

الانجليزية
متمرّس

الهوايات

  • In my spare time I enjoy music, searching in Google, reading books, meeting new people and generally