IT Consultant Engineer
RGTS (Raha Group of Technical Services)
Total des années d'expérience :27 years, 1 Mois
Highlights :
• Played a pivotal role in designing service development plans and conducting operation assessments.
• Pioneered the formulation and implementation of policies and procedures in alignment with ISO standards.
• Played a key role in directing, recruiting and supervising a staff of 42 employees.
• Successfully refining and implementing new projects in adherence to organizational policies.
* Lead the handling of infant protection project in KFMC using RFID technology.
* Lead the process of migration for company old ERP application (Ms. GreatPlains to Ms. Ax).
* Wide experience in Logistics & Procurement
* High & detailed knowledge in FAR (Federal Aviation Regulations).
Key Responsibilities :
• Efficiently handling IT team to maintain stability of infrastructure and troubleshooting staff problems by selection of suitable ERP application.
• Monitoring performance of ERP system at each stage for matching requirements by conducting meetings with process owners and documenting process description.
• Transferring processing tools from manual to complete ERP system and proposed changes to overcome bottlenecks in the system.
• Implementing group ERP, CMS and CRM systems to support management for advanced planning and business intelligence features.
•Identifying the requirement for the implementation of a robust ERP system and coordinating with stakeholders to design the same.
• Foreseeing infrastructure requirements, advising management regarding IT solutions and ensuring smooth operation of ERP system to lead to ongoing operational performance in the organization.
• Installing and configuring complete ERP system and integrating it with all the departments.
• Keeping abreast of latest technological advancements, utilizing and applied same in order to respond to distinctive needs of the organization.
* Manage and control sub-contractors in delivering each phase of infant security and protection project in KFMC (King Fahd Medical City) and coordinate it with hospital management to provide customer satisfaction.
* Work with a team to migrate company old ERP application (Great Plains) to Microsoft Ax.
* Manage partial work in logistics services and procurement, to understand the processes then generate the best practices to automate tasks.
* Have complete understanding for FAR to verify that all departments are following it's standards and be prepared for any auditing in all FMS project contracts.
Highlights :
• Played a pivotal role in hosting and designing services for more than 82 sites.
• Successfully handling a team to do site surveys, site acquisition and preparation.
Key Responsibilities :
• Installed and monitored indoor and outdoor wireless links by means of WIFI, OFDM, WIMAX, Microwave and Satellite hardware for achievement of company objectives.
• Implemented customized solutions for certain customers by integrating services such as WIFI and 3G or WIFI and WIMAX.
• Successfully managed web based net applications including content management systems, ensuring smooth operation of systems to lead to ongoing operational performance in the organization.
• Handled sales personnel team to achieve projected business targets on daily, monthly and annual basis, ensured wireless solutions to the customers to provide feedback for technical and functional consultancy.
• Worked effectively on marketing RFID solutions, services and applications, identified organizational needs and created turnkey disaster recovery, IT security and information life cycle management solutions.
• Ensured top line sales goals and bottom line profit goals are met, by recognizing profitability and revenue impact of all business opportunities.
• Conducted periodic sales review and drafted sales analysis report in order to keep the upper management abreast of all sales initiatives of the department.
* Cooperated the start of Waseela - Integrated Telecommunication Solutions company in Saudi Arabia, and manage partial services, according to an agreement between the two organizations.
Highlights :
• Played a pivotal role managing digitization project for 14 weeks.
Key Responsibilities :
• Defined project objectives and plans, including delineation of scope, budgeting, scheduling, set performance requirements and created a detailed project planning schedule.
• Analyzed project inception plan and created a systematic layout in view of key quantifiable parameters encompassing - estimation of takeoff costs, reviewing project constructability, project buy-out, scope of work, sub-contracting requirements, project profitability and scheduling.
• Supported the Chief Technology Officer to draft policies and procedures for IT department in line with organizational standards.
• Implemented work flow software, administering the software in office sites thereby ensuring that all security policies are adhered to.
• Installed and configured Microsoft Great Plains (Microsoft Dynamics), ERP application and ZF HR application for various departments of the company headquarters to utilize the applications.
• Monitored network installation for company new building by means of company hardware equipment and installation.
• Ensured optimal usage of all resources as per schedule and within budgeted overheads. Enforced budgetary guidelines and efficiently organized project utilities in order to meet agreed project delivery deadlines.
• Monitored, tracked and reported project status/ progress to the senior management. Recommended processes to improve quality and efficiency of projects.
Key Responsibilities :
• Supervised the whole gamut of technical sales department inclusive of installation and performance for leased lines and VPN circuits.
• Analyzed present/ future market trends with the objective of recommending to senior management suitable strategies and tactics to exploit these opportunities for sound and profitable growth.
• Devised, implemented and monitored leased line project's performance and ensured procedural adherence. Reviewed anomalies and resolved them catering to any unexpected technical difficulties.
• Responsible for hosting and web development division by means of sales of domain name registration and web based service applications.
• Conducted technical inspection of sites in order to ensure execution of installation activities as per the defined standards of the contract. Finalized engineering designs for the contract and assured compliance with client quality objective.
• Projected sales targets, prepared action plans/ schedules and formulated initiatives for achieving the targets while keeping the upper management abreast of all sales initiatives.
Previous Professional Experience :
• Summer 1996, Computer Hardware and Software Trainee with Digital Headquarters, Amman, Jordan.
Studied Electrical Engineering for four years, then chosen computer to be my major, for that I studied different materials like - Digital Logic Design - Computer Organization and Design - Microprocessor Systems - Computer Architecture - Operating Systems - Object-Oriented Software Analysis and Design ..etc