Sales Consultant
Al Masaood Automobiles
Total years of experience :21 years, 10 Months
Studying the market and doing a comparative analysis of the competition cars to come up with effective sales strategies while handling accounts reconciliations and billing management for customers
Accountable for highlighting features, gathering information, inspecting automobiles, comparing and contrasting competitive models and demonstrates vehicle operations
Exploring the potential business avenues thereby achieving increased business growth and initiating market development efforts
Studying the market and doing a comparative analysis of the competition cars to come up with effective sales strategies.
Accountable for highlighting features, gathering information, inspecting automobiles, comparing and contrasting competitive models and demonstrates vehicle operations
Exploring the potential business avenues thereby achieving increased business growth and initiating market development efforts
Analysing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning sales and marketing strategies
Breaking new avenues & driving business growth activities while conducting opportunity analysis by keeping abreast of market trends and competitor moves
Cementing healthy relationship with the clients for generating business and leading workforce towards accomplishing business goals
Analysing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning sales and marketing strategies
Breaking new avenues & driving business growth activities while conducting opportunity analysis by keeping abreast of market trends and competitor moves
Cementing healthy relationship with the clients for generating business and leading workforce towards accomplishing business goals.
Research and understanding of the automobile industry from the product to after sales services
Aggregated & developed a database of luxury car owners in the region using innovative techniques
Designing & optimizing mystery shopping Questionnaire to meet client requirements
Recruitment & training of suitable candidates for various mystery shopping projects across the region
Coordinating with external agencies within Middle East & Africa region for maintaining smooth operation & logistics
Compile research findings in numerical & statistical terms for qualitative research
Provide factual analysis of how the business is run versus how it is perceived by its customer
Supervising the mystery call campaign within Middle East & Africa
Thorough involvement in the mystery shopping campaign for various automobiles dealers across the region facilitating an understanding of the vehicle from the customer’s point of view
Validating the video footage of the complete sales visit conducted by the mystery shopper
Developed an understanding for the automobile industry and its fundamentals including after-sales service, customer’s requirement; Insurance, Warranty, Service cost
• Design questionnaires and develop report templates and research methodologies; primary and secondary research strategies (intercept and CATI surveys), to assess market trends.
• Conducted prestigious campaigns (for government bodies with a view to furthering the industry). Managed, trained & deployed a survey team at likely spots such as International Airport, Malls, Tourist spots etc to able to engage foreign tourists
• Coordinated teams of up to 25 junior staff in implementation of research processes including training & supervision of telephone and field research teams.
• Compile research findings in statistical terms for quantitative research like : Customer Satisfaction Studies, Benchmarking Studies