Service Sales Engineer
Prologix LLC
Total years of experience :9 years, 8 Months
Duration: April 2014 - Till Date
Job Title: Service Sales Engineer
Organization: PROLOGIX LLC (Abu Dhabi branch.)
Responsibilities
IT Solution Selling, Installation and Configuration of:
Servers and backup solutions.
Microsoft Windows Server, Active Directory.
Networks (LAN, WLAN, SAN), Remote Access, VPN (Multiple Branch Connectivity).
Routers, Access Points, Switches, Range Extenders
Laptops, Desktops, Printers, FAX Management System.
CCTV Security Systems (DVRs, Indoor & Outdoor Cameras, PTZ & IP Cameras)
Fleet Management System
PABX Telephone Systems (Hybrid System, IP Telephony, Cordless System)
Biometric Attendance System
Annual Maintenance Contracts:
Desktop & Server Support
Network & Server Administration.
CCTV Surveillance, Security cameras and DVR administration.
PABX system administration, troubleshooting.
All kinds of IT Hardware and Software Installation and Troubleshooting
Biometric time attendance system
On-site and Remote Support
Implement network security at the corporate level, employee monitoring and internet access control.
Provide expert level support when necessary and respond to escalated help desk issues.
Purchasing, Selling, Installation and Configuration of:
Servers
Microsoft Windows Server, (2008 & 2012), MS Windows 8, 7, XP and MS Office, Sage 50 (Peachtree)
Networks (LAN, WLAN, File & Printer Sharing), Remote Access
Routers, Access Points, Switches, Range Extenders
Laptops, Desktops, Printers, Copiers, Computer Accessories
CCTV Security Systems (DVRs, Indoor & Outdoor Cameras, PTZ & IP Cameras)
PABX Telephone Systems (Hybrid System, IP Telephony, Cordless System)
Finger Print Attendance System
Pont of Sales Systems (Support & Troubleshooting)
Annual Maintenance Contracts:
Desktop & Server Support
Network & Server Administration.
CCTV Surveillance, Security cameras and DVR administration.
PABX system administration, troubleshooting.
All kinds of IT Hardware and Software Installation and Troubleshooting
Biomatric time attendance system
On-site and Remote Support
Implement network security at the corporate level, employee monitoring and internet access control.
Provide expert level support when necessary and respond to escalated help desk issues.
Job Title: IT Administrator
Organization: Al Shaali Group (Corporate Office in Ajman, U.A.E.)
Company Status: Multi-Industrial Group
Responsibilities
Managing Windows 2003 & 2008 Server, with Active Directory.
Administration of HP Proliant G6 and IBM X series Severs.
Managing of Firewall, MS Exchange Server and Asterisk PBX.
CCTV Surveillance, Security cameras and DVR administration.
Managing Access control and time attendance system.
Group Websites, Domians and Email accounts administration.
Remote Support for internal site and clients.
Implement network security at the corporate level, employee monitoring and internet access control.
Managing Backups of all servers containing all group’s corporate data.
Provide expert level support when necessary and respond to escalated help desk issues.
Planning of Projects on technical side to help complete the project in time.
Audio/video Conferencing for Meetings.
Interact with internal clients on all levels to assist and provides answers in a timely manner.
Build and maintain vendor relationships and manage the purchase of IT products (software, hardwar).
Make sure that company assets are maintained responsibly.
Initiate and implement improvements in all areas of IT responsibility.
Managing of our Website with Content Updating, E-commerce and online store.
Maintaining Daily Reports and reporting to the Director.
Serves as main point of contact on all IT-related matters for the office assigned.
PABX system assistance, troubleshooting and calls data recording on server.
Duration: July 13, 2006 - July 12, 2007
Job Title: Regional IT Coordinator/Office Administrator
Organization: Schering Asia GmbH Pakistan Branch
Company Status: Multi-National.
Responsibilities
Reporting to Head Office regarding entire Sales Reports, Daily Call Reports and Cycle Plans.
Administration of entire office regarding IT Consideration.
System Administration, Data Replication, Data Backup (Daily, Weekly, Monthly).
Different Application Software Installation and Trouble Shooting.
All the operations are managed by using Lotus Notes (e-Sales 6.8).
Implimentation and Auditing of ISO Standard
of ISO-9000-2001 and ISO 14000.
BS (Information Technology) INSTITUTE: NK-FACT IT Center, Gulberg III, Lahore, Pakistan. Passing Year: 2005 Division/Per%: 1st / 66% UNIVERSITY: Allama Iqbal Open University, Islamabad, Pakistan. MAJOR: • Business Administration • Network & System Administration • Database Administration (Oracle & SQL)
D.Com (Diploma In Commerce) INSTITUTE: Govt. College Of Commerce, Dera Ghazi Khan, Pakistan. Passing Year: 1997 Board: Punjab Board of Technical Education Lahore. Pakistan Major: Accounting, Banking, Economics, Statistics