Managing Director
American Leadership Consulting Group
مجموع سنوات الخبرة :25 years, 11 أشهر
Established a start-up in Riyadh, KSA with the sole purpose of helping organizations and their Human Capital develop their leadership and steer away from “business-as-usual” working practices.
Directed all aspects of business including business development, client services and operations for a facility generating $800k in yearly revenue
Created and managed fiscal budgets and increased overall revenue by 80% over two years
Determined best research methodologies and demographic sampling to attain best results for client's research initiatives
Managed 15 employees, including hiring, pay increases, employee morale programs, annual reviews and terminations
Spearheaded marketing initiatives for local panel development and maintained local office website marketing materials
Organized business plans and built corporate values.
Offered professional support to executives and professionals in the government and private sectors.
Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
Managed a 20 million riyal project to establish the Hinti Academy in the Qassim area.
Managed a multi-million riyal project for the Saudi Electric Company (Training and Development).
Directed a major Human Resources development program for the Saudi Arabian General Investment Authority (SAGIA) targeting 80 leaders of the organization.
Increased the company’s growth by securing new partners, consulting engagements and by delivering new projects.
Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
Coach, mentor and lead personnel within a technical team environment.
Reconstructed the technology infrastructure for the entire group.
Prepared balance sheets, estimated budget and division’s expenditures and monitored the financial performance of the division in coordination with upper management and the financial division.
Assessed the Business Continuity Measures (BCM) implemented at the Group.
Created resiliency methods and disaster recovery systems to ensure safety and recovery of data.
Ensured compliance between IT and Business requirements.
Evaluated solutions based on quality and cost effectiveness.
Set policies and procedures for the entire group of factories to mainstream performance.
Transformed policies, strategies and objectives into long, medium and short-term plans, which include internal development and productivity increase as well as participating in executing these plans in coordination with subordinates.
Participated in the development of the division work plan; assigning work activities, projects and programs, monitoring work flow, reviewing and evaluating work methods and procedures.
Supervised the design and build of a call center for the head office and branches to better serve users.
Selected and implemented an ERP solution (iScala) that eliminated numerous problems in the business and elevated the group’s performance to maximum levels.
•Evaluated IT staff and restructured the IT organization
•Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business.
•Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management.
•Managed budget for the IT organization to influence organization's financial profitability.
•Implemented the Help Desk system and took control of problem logging and solutions
•Developed the call Center staff to be more efficient and responsive.
•Managed a multimillion dollar project of an entire product line of Frame Relays, the BSTDX9000, as well as had the sole ownership of the ATM CBX500 product line, and the ATM GX-550 product line.
•Designed and implemented test methods for testing a wide variety of new technologies, such as, E1’s, T1’s, Gig-E, POS, FOS, IP Packet Switching.
•Generated test code for diagnostic programs using system resources as outlined by the test strategy proposal. Integrated the code into a comprehensive test process, verification and release.
•Developed test process for new products including test strategies, interface design, test software, fixtures, software tools, documentation, training and process control capabilities. Integrated new processes into production
•Supported various contract-manufacturing sites both in Massachusetts and across the country (USA).
•Established Project Management Office at client site.
•Responsible for the recruiting, management and career development of consulting IT staff, .
•Provided project turn-around expertise at the customer site with emphasis on pharmaceutical research technology needs.
•Developed project plans and assumed responsibility for project profit and loss.
•Monitored project activities and advised staff of issues due to resource availability.
•Managed and implemented numerous mission critical projects that were revenue impacting.
GPA 3.70 / 4.0