أكرم الشناوى, Sales & Operations Manager

أكرم الشناوى

Sales & Operations Manager

EET GLOBAL ONLINE BOOKING SYSTEM

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس,
الخبرات
17 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 10 أشهر

Sales & Operations Manager في EET GLOBAL ONLINE BOOKING SYSTEM
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ ديسمبر 2011

Duties & Responsibilities;
 Negotiating contract rates, allotment & conditions with hotels.
 Comparing prices with the well-known online selling platforms (i.e GTA, DOTW & Hotel Beds) to identify suitable mark-up policy.
 Computes cost of travel and accommodations of Seasonal Packages.
 Works closely with customers to increase sales & reach the monthly targets.
 Handling MICE enquires quotations and proposals.
 Computing costs and pricing for local and international biddings.
 Participating in the ground handling as a project manager.
 Processing & following up on payments with customers.
 Conducting Sales Calls to the travel agencies inside UAE to convince them to use our online booking system www.eetglobal.com .
 Train the hotels reservation team on how to use the extranet to increase/ decrease the allotment & to control the BAR rates on the system during the highly demanded periods.
 Event Management for corporate meetings, new product launches & incentive trips.

MICE & FIT Operation Manager في Egypt Express Travel
  • مصر - القاهرة
  • يونيو 2006 إلى أكتوبر 2011

Responsibilities;
-Managing an ambitious operations team that handles all travel services.
-Negotiating travel deals with hotels and suppliers.
-Comparing prices to identify suitable mark-up policy.
-Computes cost of travel and accommodations of Seasonal Packages.
-Computing costs and pricing for local and international biddings.
-Handling the high end customers (VIP customers) and the top accounts.
-Processing & following up on payments with customers.
-Conducting Regular Sales Calls to the customers in Dubai, Abu Dhabi, Jeddah, Riyadh, Dammam and Kuwait.
- Taking care of the online system bookings.
- Handling all errors on the company's Online Booking System.

الخلفية التعليمية

بكالوريوس,
  • في Cairo University
  • يونيو 2006

Bachelor in Science with General Grade Good from Cairo University, Cairo, Egypt

Specialties & Skills

Event Planning
Sales Targets
Microsoft Office
MS Excel
Negotiation
Team Leadership
Amadeus
Microsoft Office
Juniper Online Booking System
Internet
Event Planning

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الالمانية
مبتدئ

العضويات

MPI
  • Member
  • August 2009

التدريب و الشهادات

Event Management (تدريب)
معهد التدريب:
American University In Cairo
تاريخ الدورة:
February 2007
HOW TO FIND THE NEW LEADS (تدريب)
معهد التدريب:
ICCA - INTERNATIONAL CONVENTIONS & CONFERENCE ASSOCIATION
تاريخ الدورة:
August 2008