B2B Sales Manager
Tamkeen Industrial & Trading Co
مجموع سنوات الخبرة :17 years, 4 أشهر
Key Deliverables:
-Identify and develop new business opportunities in KSA, by promoting the products to the clients
-Building and management relationship with B2B customers.
-Designing and implement strategic business plans that helps expand company’s customer base and ensures its strong presence
-Setting Objectives for each client.
-Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs
-Identifying emerging markets, market shifts and competition status
-Managing all sales, operations and staff in B2B department.
Highlights:
-Contribute to create the strategic plan of the department.
-Create and design all department operations.
-Create sales team goals, objects and quotas for each products line under B2B department.
-Contribute in haring B2B sales staff.
-Start selling and achieve great result during first 3 months.
Key Deliverables:
- As a part of management team, making sure all staff delivers the highest possible level of
customer service.
- Seeking out any additional opportunity to promote sales.
- Supervising and coaching the staff to ensure they achieve their targets.
- Communicating any stock issues or recommendations to the relevant management, making sure that the store achieves its stock loss targets.
- Acting as the first line of support in solving escalated customers’ sales related complaints.
Highlights:
- Enhanced customer experience through training the team on proper customer
engagement, cross selling, and customer service.
- Streamlined sales system and procedures to decrease customer waiting time by more
than 50%.
- Participated personally in direct sales at peak times, achieving one of the highest sales
figures in the first month.
Key Deliverables:
-Developing and coaching the VIP packages sales team.
-Supervising the lead generation process and optimal distribution of it among sales team.
-Leading the sales team towards achieving the monthly & yearly sales targets.
-Acting as the first line of support in solving escalated customers’ sales related complaints.
Highlights:
-Team managed consistently achieved, on average, 40% higher than assigned monthly targets.
-Generated highest sales numbers amongst sales teams in the kingdom for the past three years in a raw.
-Achieved the highest employee retention rates in Mobily sales teams, with 0% employee turnover in the last 3 years.
-Attained an evaluation of “Exceptional” in 3 of the last 4 years .
Key Deliverables:
- Prospecting new customers.
- Achieving monthly and yearly sales targets.
- Fully comply with internal policies.
Highlights:
- Devised a new prospecting tactic, leading to
increased sales and hit rates.
- Achieved individual and team monthly/yearly
targets consistently with no lapses.
- Consistently recognized as one of top sales officers
in the western region.
- Won in-house sales contests.
Key Deliverables:
- Promotional visits to customers.
- Generated enquiries as well as offered solutions.
- Managed key accounts.
- Followed through to the closing of sales as well as
tracked the execution of order.
- Coordinated the after sales support.
- Managed payment collections & resolved problems
regarding the same.
Highlights:
- Created the highest number of new customers in
both 2007 & 2008, turning at least 5 of them into
key accounts.
- Managed a dozen of key accounts, raising the level
of relationship into a partnership.
- Penetrated several new market segments.
- Geared the customers’ focus away from price
sensitivity via consultative techno commercial
solution offering.