Akshat shivhare

• Successfully completed the TaxPlan Sales & Marketing Internship Program.
• Developed practical knowledge of financial literacy and client engagement.
• Assisted in client acquisition and marketing initiatives.
• Strengthened communication, sales, and relationship management skills.

• Optimized end-to-end service operations, successfully managing a 50+ SKU portfolio and achieving a consistent 95%+
customer satisfaction rating.
• Leveraged customer complaint analysis to recommend corrective actions and optimize post-sales support, contributing to
improved customer retention and repeat purchase rates.
• Mentored and trained a team of 10+ junior associates on advanced technical service standards, reducing average ticket
resolution time by 15%.
• Managed inventory turnover and service supply chain pipelines using ERP tools, resulting in a 10% reduction in escalations and
service lead times.