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Akshay  C P, Security-Focused IT Support Engineer

Akshay C P

Security-Focused IT Support Engineer·Interactive Digits

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 4 years, 5 months

Security-Focused IT Support Engineer

January 2024 - Present

Interactive Digits

Dubai, United Arab Emirates

January 2024 - Present

- Threat Detection & Monitoring: Monitored live network and transaction traffic using network monitoring tools to
identify anomalies, suspicious patterns, and potential security incidents in real time.
- Log Analysis: Analyzed server logs (HTTP status codes, error logs, failed handshakes) to perform root-cause
analysis on security events and network timeouts — core L1 SOC function.
- Authentication Security: Implemented and audited OAuth2 token-based authentication and secure webhook
handling to prevent unauthorized data access and identity-based attacks.
- Vulnerability Assessment: Conducted API security testing using Postman, identifying and mitigating OWASP Top
10 vulnerabilities including Broken Object Level Authorization (BOLA).
- Firewall & Access Control: Configured firewall rules and IP whitelisting for secure third-party provider integrations,
reducing attack surface on external-facing endpoints.
- Incident Response: Automated real-time troubleshooting workflows and maintained detailed incident response
documentation and runbooks.
- Encryption Standards: Ensured all data workflows adhered to SSL/TLS encryption and data-at-rest protection
standards.

Company industry:
IT Services

Junior QAAnalyst

January 2022 - December 2023

MyG

Kerala, India

January 2022 - December 2023

- Security Testing: Conducted functional, regression, and security-focused penetration testing across enterprise web
applications, identifying XSS, session management flaws, and data leakage vulnerabilities.
- SIEM & Log Monitoring: Monitored system health logs and network traffic during high-load periods to detect and
report unauthorized access attempts and system anomalies.
- Data Integrity & SQL: Performed data integrity audits using SQL queries to verify synchronization between branch
databases and central servers — identifying potential data tampering.
- Network Troubleshooting: Provided L2 technical support for VPN connectivity, DNS resolution, and IP conflict
issues, maintaining high service availability.
- Access Control: Configured and managed User Access Controls adhering to the Principle of Least Privilege
(PoLP) to minimize insider threat risk.
- Bug Tracking: Documented critical security regressions and vulnerabilities in JIRA, coordinating with developers for
rapid remediation.

Company industry:
Retail & Wholesale

Education

Indian Institution of Engineers (IIE)

July 2024

July 2024

Bachelor's degree, Computer Science

India

ITTED Council

January 2021

January 2021

Diploma, Computer Science

India

Skills

CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
INCIDENT RESPONSE
Intermediate
INCIDENT RESPONSE
Intermediate
INTERNAL INVESTIGATIONS
Intermediate
INTERNAL INVESTIGATIONS
Intermediate
LIVE PERFORMANCES
Intermediate
LIVE PERFORMANCES
Intermediate
LOG ANALYSIS
Intermediate
LOG ANALYSIS
Intermediate
NETWORK MONITORING
Intermediate
NETWORK MONITORING
Intermediate
OPEN WEB APPLICATION SECURITY PROJECT OWASP
Intermediate
OPEN WEB APPLICATION SECURITY PROJECT OWASP
Intermediate
SECURITY INFORMATION AND EVENT MANAGEMENT SIEM
Intermediate
SECURITY INFORMATION AND EVENT MANAGEMENT SIEM
Intermediate
THREAT DETECTION
Intermediate
THREAT DETECTION
Intermediate
VULNERABILITY ASSESSMENTS
Intermediate
VULNERABILITY ASSESSMENTS
Intermediate

Languages

Hindi
Intermediate
Malayalam
Native Speaker
English
Intermediate

Training and Certifications

Certifications
TryHackMe SOC Level 1 Path
Avodha Ethical Hacking Certificate
IBM Getting Started with Cybersecurity

Hobbies

  • Cybersecurity Research
    Completed TryHackMe SOC Level 1 pathway including SOC Simulator, Defensive Security, Junior Security Analyst Intro and Threat Detection rooms. Achieved 10-day consecutive learning streak. Certified in IBM Cybersecurity and Ethical Hacking. Built personal home lab using Kali Linux, Wireshark and Nmap to simulate real-world attack and defence scenarios.