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Akshay krishna, Sales Supervisor & Customer Relationship Executive

Akshay krishna

Sales Supervisor & Customer Relationship Executive·Screwfix,

United Arab Emirates

Master's degree, International business and management

Work experience

Total years of experience: 7 years, 0 months

Sales Supervisor & Customer Relationship Executive

May 2023 - June 2026

Screwfix,

London, United Kingdom

May 2023 - June 2026

• Supported sales growth by engaging customers, understanding requirements, and recommending suitable
products.
• Built strong customer relationships and contributed to achieving sales targets.
• Assisted with promotional activities, customer retention, and business development initiatives.
• Prepared sales reports and analyzed customer requirements to improve service quality.
• Worked in a multicultural environment while maintaining excellent customer experience.
Company industry:
Retail & Wholesale
Job role:
Sales

Customer Service & Sales Assistant

August 2022 - June 2026

Co-op,

London, United Kingdom

August 2022 - June 2026

• Assisted customers with product selection and promoted company products and services.
• Delivered excellent customer experiences and contributed towards daily sales objectives.
• Maintained customer records and supported store promotional activities.
• Strengthened communication and relationship-building skills.
Company industry:
Banking
Job role:
Sales

Customer Relationship & Operations Coordinator

July 2019 - June 2026

Bluewater Logistics,

Kerala, India

July 2019 - June 2026

• Managed client communication, coordinated service requirements, and maintained professional relationships.
• Assisted with business operations, customer retention, and service improvement initiatives.
• Prepared reports and maintained accurate operational records.
• Collaborated with internal teams to ensure smooth customer experiences.
Company industry:
Heavy Industry & Metallurgy

Logistics Coordinator

January 2026 - April 2026

NL Logistics Inc

Bengaluru, India

January 2026 - April 2026

Company industry:
Distribution, Supply Chain & Logistics

Administrative Executive

January 2024 - January 2026

Matrimony.com,

Bengaluru, India

January 2024 - January 2026

• Managed customer inquiries and built strong relationships through calls, emails, and direct communication.
• Identified customer needs and recommended suitable solutions to improve customer satisfaction.
• Conducted regular follow-ups with prospective and existing customers to improve engagement and conversion
opportunities.
• Maintained customer databases, records, and reports using digital systems.
• Supported promotional campaigns, customer outreach activities, and business growth initiatives.
• Coordinated with internal teams to ensure smooth service delivery.
Company industry:
Internet & E-commerce

Admin Executive

August 2025 - December 2025

matrimony.com

Bengaluru, India

August 2025 - December 2025

Company industry:
Business Consultancy Services

Retail Supervisor

May 2023 - August 2024

screwfix

London, United Kingdom

May 2023 - August 2024

Company industry:
Retail & Wholesale

Customer Service Executive

August 2022 - April 2023

Co-op

London, United Kingdom

August 2022 - April 2023

Company industry:
Retail & Wholesale

Assistant Manager Operations

October 2020 - October 2022

Nina Enterprises

London, United Kingdom

October 2020 - October 2022

Company industry:
Retail & Wholesale

Sales & Customer Relations Assistant

October 2020 - October 2022

Nina Enterprises,

London, United Kingdom

October 2020 - October 2022

• Generated sales opportunities by understanding customer requirements and providing suitable solutions.
• Developed long-term relationships with customers and supported revenue growth.
• Assisted with lead generation, customer follow-ups, and sales reporting.
• Maintained customer databases and contributed to achieving business goals.
Company industry:
Retail & Wholesale

Education

Anglia Ruskin University

May 2022

May 2022

Master's degree, International business and management

United Kingdom

Anglia Ruskin University

May 2022

May 2022

Master's degree, International Business & Management

United Kingdom

University of Kerala

July 2019

July 2019

Bachelor's degree, Commerce

India

University Of Kerala

June 2019

June 2019

Bachelor's degree, Commerce

India

Skills

BUSINESS ACUMEN
Intermediate
BUSINESS ACUMEN
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
INTERNATIONAL BUSINESS
Intermediate
INTERNATIONAL BUSINESS
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MSC SOFTWARE
Intermediate
MSC SOFTWARE
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
SALES
Intermediate
SALES
Intermediate

Training and Certifications

Certifications
SAP
Accounts Service `society
Oct 2019