Chief Information Officer
Sbicap Trustee Company Ltd (SBICTCL)
Total des années d'expérience :5 years, 7 Mois
• Summary: SBICTCL, a prominent subsidiary of India's largest bank, State Bank of India, holds a preeminent position as a SEBI recognized Debenture Trustee along with our extensive suite of financial services spans Security Trusteeship, AIF, Securitization, VDR, and more. As the Head of the Information Technology department, I lead a substantial IT team, reporting directly to the MD & CEO, steering the strategic management of the company's technology infrastructure and digital endeavors, all while fostering seamless collaboration with SBI and its affiliated entities.
Roles & Responsibilities: -
• To take critical strategic decisions and assist company's Top Management in increasing company's footprints innovatively, and technologically and keep them updated with India/ Global trends in recent developments in technology.
• To deliver cutting-edge technology solutions across diverse business verticals, generating significant value.
• Leading the Company's various Business Applications, Infrastructure, cloud-based services (SaaS, PaaS, On-Primes, IaaS), Network, and related IT Operations, my role involves meticulous review and fine-tuning to maximize efficiency.
• Crafting, Auditing, and evaluating the Company's IT policies through the adoption of industry standards, governance procedures, Regularities requirements, and performance metrics.
• Formulate a technology roadmap focusing on the enhancement of new capabilities and simultaneously ensuring the retention of our customer base and businesses through strategic technological interventions.
• Provide and extend technological support to Parent/Group Companies, Govt., regulators, Service Providers, etc. for Business and Compliance Requirements including timely reporting of data to appropriate authorities in time bound manner.
• Review BCP / DRP Plan on an ongoing basis, by ensuring no failure in business operations. Regularly testing for readiness for unforeseen and unexpected events to be performed.
• Play a key role in enhancing processes and technology solutions through the creation and maintenance of technology related risk matrices, while actively participating in their risk mitigation strategies.
• Strive to enhance ROI and operational efficiency by optimizing the Company's IT services and investments.
• Strategically manage the department's budget to optimize resource allocation, identify cost-saving opportunities, and rationalize IT investments.
• Optimizing IT operations with ITIL methodologies, ensuring efficient user support, and streamlining procurement processes by following tendering/RFP with vendor management.
• Directed the organization's cybersecurity initiatives, overseeing various types of cybersecurity audits, including internal, external, SOC, and third-party assessments, and ensured timely completion, remediation, and continuous improvement of security measures to protect critical digital assets against evolving threats.
• New Project rollout based on the business requirement by following all aspects like Application Life Cycle, Vendor Evaluation through RFP, Infrastructure management, Solution Architecture UAT, Testing, Execution, Training, usage, Policy, Security parameters., etc…Like VDR (Virtual Data Room), PIM (Privileged Identity Management) Solution, O365 Migration, MDM, Safe Custody RFID based Tracking system, Mobile based Attendance Solution & HRMS End to End Solution, Re-structuring of entire In-House business application (ERP) ongoing process, Online WILL, Remap company's Website & Customer journey, Data Encryption/DLP Solution, Endpoint Protection, Storage/Network Security & Management, Continuously awareness campaign on Cyber Security topic, SIEM, SOC, UEBA, SOAR (IBM QRadar), AI based customer facing application, etc.
Roles & Responsibilities: -
• Worked as 2nd line of Team Leader with 14 no's of team size & L2 Support Engineer for Desktop, Application, Network, remote support for ESSAR INDIA GROUP users for providing support to Hazira Plant-Surat, Jamnagar Plant, Indonesia & China Users.
• Managed Antivirus, DLP Policy, and Firewall for data security & network Management while maintaining 99.99% uptime.
Roles & Responsibilities: -
• L2 Support (24*7 support) Engineer at Mahindra Finance Site by handling 3 no's of branches of Surat Territory office.
• Handled 100+ users by providing support for Network, Mobility devices, Email Solutions, and End Point support.
MBA in Information Technology