Manager-Business Technology Analyst (Siebel developer)
Riyadh Bank
Total years of experience :9 years, 10 Months
Responsible for developing the applications, modification and configurations in the applications and systems according to business requests and needs and to maintain their functionality and accuracy.
Solutions development:
• Reviews the business needs identified for the assigned business area, in order to understand business requirements and goals.
• Proceeds to the development, modifications and configurations of banking and BT applications according to instructions, so as to satisfy business needs and requirements.
• Follows the design principles of the application and proposes improvements to enhance its accuracy.
• Participates in the testing of the applications developed, so as to identify and confirm their efficiency and accuracy prior their release to production.
Development & delivery:
• Monitors the efficiency of the applications used in the assigned business area and proceeds to their maintenance, so as to support the effective execution of business objectives.
• Monitors the systems' / applications' malfunctions reported from the services Center department and proceed to their resolution according to guidance, so to assist the operational ability of the business.
• Proceeds to the documentation of all interventions / developments to systems and applications, so as to support the effective knowledge management.
• Follows- up with the assigned business areas regarding the efficiency of the applications developed so as to ensure customer satisfaction and support of business operations.
Continuous Improvement:
• Contributes to the identification of opportunities for continuous improvement of processes and practices taking into account international best practice', improvement of business processes, cost reduction and productivity improvement.
Reporting:
Assists in the preparation of timely and accurate reports of Riyad Bank to meet company and department requirements, policies and standards.
Safety, quality & environment:
Complies with all relevant safety, quality and environment, Management policies, procedures and controls to ensure a healthy and safe work environment.
Related assignments:
Performs other related duties or assignments as directed.
Bachelor degree Information Technology, Track: Data management King Saud University Riyadh, Saudi Arabia Graduation project title: depression and anxiety tracker (mobile application) Our graduation project was accepted for presented in Undergraduate Research Conference (URC2014) in Zayed university ,Dubai.