Al Mubarak Jafar

● Handling Stock on everyday basis over 80 international Brand’s in Deira City Centre branch, one of the UAE’s biggest Branch.
● Maintains stored items in their proper order.
● Ensuring that the shelf labels are placed properly for their identification to the customers.
● Ensuring Internal Stock -take independently and maintain the proper physical condition of goods.
● Segregating the items as per the department and section wise.
● Reporting to managers of stock availability, ongoing activities, display design
And competitions in the store.
● Ensure that deliveries of food have good shelf life before they are unloaded.
● Conducting monthly and yearly Stock Audit for the whole store.
● Keep a proper track on the current Expired product and Damages and make it clear from Showroom.
● Welcome and greet every Customer in a friendly manner and demonstrate excellent customer service at all the times.
● Assisting in various customer service functions such as Reception, Telephone Answering, Handling customer complaints, goods refund and exchange in friendly and professional way.
● Product merchandising in convenient and beautiful way.
● Ensuring that Customers are dealt in a courteous manner to maintain the highest customer satisfaction, follow GUEST approach and five step to Five Star Service.
● Ensuring the freshness of the products by regular cleaning of the shelves, displaying in FIFO method, proper storing and handling the products.

Training and Certificates:

I Attended Dubai Food Control Department approved Food Safety Certification Level II Course appropriate for business activity.
Achievements

Awards : Employee of the Month, September 2013
Employee of the Month, May 2015
Employee of the Month, February 2017


Skills and Strength:
•Customer Service Skills
•Excellent communications and negations skills ideally
•Familiarity with computer use.
•Good presentation and excellent personal organization.
•Comfort with Shifts.
•Comfort with physical work
• Able to work under pressure.
•Able to work in a Team.
•Flexibility and punctuality


Job description:
•Handling Stock on everyday basis over 80 international Brand’s in Deira City Centre branch, one of the UAE’s biggest Branch.
•Maintains stored items in their proper order.
•Ensuring that the shelf labels are placed properly for their identification to the customers.
•Ensuring Internal Stock -take independently and maintain the proper physical condition of goods.
•Segregating the items as per the department and section wise.
•Reporting to managers of stock availability, ongoing activities, display design
And competitions in the store.
•Ensure that deliveries of food have good shelf life before they are unloaded.
•Conducting monthly and yearly Stock Audit for the whole store.
•Keep a proper track on the current Expired product and Damages and make it clear from Showroom.
•Welcome and greet every Customer in a friendly manner and demonstrate excellent customer service at all the times.
•Assisting in various customer service functions such as Reception, Telephone Answering, Handling customer complaints, goods refund and exchange in friendly and professional way.
•Product merchandising in convenient and beautiful way.
•Ensuring that Customers are dealt in a courteous manner to maintain the highest customer satisfaction, follow GUEST approach and five step to Five Star Service.
•Ensuring the freshness of the products by regular cleaning of the shelves, displaying in FIFO method, proper storing and handling the products.