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ElSayed Khalid Arabi Azzouzi, Business Development Manager

ElSayed Khalid Arabi Azzouzi

Business Development Manager·Chips Company

Kuwait

Bachelor's degree, English

Work experience

Total years of experience: 16 years, 3 months

Business Development Manager

February 2019 - Present

Chips Company

Al Kuwait, Kuwait

February 2019 - Present

-Acquiring new ERP/IT Solutions To Reduce Man Power.

-Handling Ecom/App Projects ( From Design to
Development

-Overseeing costing, retail pricing, and margin profits.

-Procurement - Buying ( Local + International ) to save on cost.

-Handling Marketing Campaigns

-Acquiring and importing tools to staff, such as PDA,
Computers, Advertising Screen, etc, to lower company
costs.
Company industry:
Retail & Wholesale
Job role:
Management

Retail Operations Manager

November 2017 - February 2019

Chips Company

Al Kuwait, Kuwait

November 2017 - February 2019

-Staff Management ( From A to Z )/Recruitment &
On boarding .

-Managing all activities and teams associated with sales online and offline.

-Overseeing costing and Retail pricing and margin profits.

-Maximizing profitability and meeting sales targets (KPI)

-Maintaining operations by initiating, coordinating, and enforcing programs, operational, and personnel policies and procedures (SOPs)

-Ensure Showrooms to be organized and clean, and stocks are up to date and following the proper protocol of the company rules

-
Company industry:
Retail & Wholesale
Job role:
Management

Retail Store Manager

December 2015 - November 2016

Chips Company

Kuwait

December 2015 - November 2016

-Staff Training.

-Product Training.

-Stock-taking in retail Stores.

-Uplifting Staff Moral.

-Uphold SOPs / Rules Per Company Requirements.

-Order and Product Management (Ecom) with courier/drivers to ensure a correct & swift delivery of a purchase to the end user (customer) to achieve high
satisfaction.
Company industry:
Retail & Wholesale
Job role:
Management

Sales Supervisors

December 2015 - October 2016

Chips Company

Kuwait

December 2015 - October 2016

-Organize sales staff schedules

-Work on product display line ups

-Train Staff / Assist Customers / Customer Service
Company industry:
Retail & Wholesale
Job role:
Sales

Admin/IT-Admin

September 2014 - December 2015

Bustan Wataniya

Kuwait

September 2014 - December 2015

Do the requested reports per management request, setup up new laptops/PC for employees, teach news employees how to use the company software and computer office tools and how to trouble shoot, doing data entry work, answer email requests or inquires. ( new job still in training started on the end of September 2014 )
Company industry:
Sales Outsourcing
Job role:
Management

Customer Service Executive

September 2013 - September 2014

PostaPlus

Kuwait

September 2013 - September 2014

Support customers with their issues.
Answer all the customers questions of PostaPlus services.
Resolve any issues.
Conducting and issuing Reports.
Project management.
Open accounts for customers to enjoy the company services.
Being middle man between PostaPlus and other companies.
Instructing Customers how to use the services of PostaPlus, and how to use the website in English.
Teach/Instruct Customers how to do online Shopping.
Preparing Shipments.
Monitoring Courier Deliverers.
Company industry:
Shipping
Job role:
Customer Service and Call Center

Founder

January 2011 - November 2013

KSalue

Hawali, Kuwait

January 2011 - November 2013

I Am the Founder of www.ksalue.com I manage the website and increase the traffic and get fan based soruces
Company industry:
Advertising
Job role:
Management

Data Entry/Admin/Tech Support

April 2009 - August 2013

Bustan Wataniya

Kuwait

April 2009 - August 2013

Doing Admin Work
Data Entry Work ( Entering Data into the company Software )
Tech Support ( Installing Computers + Operating System and it's software's, trouble shooting issues on PC for the employees and fixing them )
GPRS pint pointing for updating the location of supermarkets for couriers.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

Education

Arab Open University

November 2027

November 2027

Bachelor's degree, English

Kuwait

On Going Student

Farhan Al Khaled Goverment School

August 2012

August 2012

High school or equivalent, Literature

Kuwait

GPA (percentage): 80%

GPA (percentage): 80%

High School Graduate (Literature) 80%
View attachment

High Studies Institute

August 2009

August 2009

Diploma, Marketing

Kuwait

GPA (percentage): 90%

GPA (percentage): 90%

Studies Marketing at High Studies Institute got a Diploma of 90%

Skills

Data Entry
Expert
Data Entry
Expert
GPS
Expert
GPS
Expert
Customer Service
Expert
Customer Service
Expert
IT
Expert
IT
Expert
Media 100
Expert
Media 100
Expert
Adobe Illustrator
Beginner
Adobe Illustrator
Beginner
Adobe Photoshop
Beginner
Adobe Photoshop
Beginner
UX Design
Beginner
UX Design
Beginner
Operation Management
Expert
Operation Management
Expert
Team Management
Expert
Team Management
Expert
Data Entry
Expert
Data Entry
Expert
GPS
Expert
GPS
Expert
Customer Service
Expert
Customer Service
Expert
IT
Expert
IT
Expert
Media 100
Expert
Media 100
Expert

Languages

English
Expert
Arabic
Expert
French
Beginner
Japanese
Beginner
Filipino
Beginner

Memberships

Gaming PC Forum

Founder

March 2015

Training and Certifications

Certifications
Google UX Design Professional
Jun 2022
Show credentials
Google IT Support Specialization
Aug 2022

Hobbies

  • Testing computers/Mobiles
    Testing all kind of computers and reading on all specs
  • Assembling computers
    Assembling Computers and making it as a home business
  • managing webistes
    Managing websites
  • Gaming
    Gaming in All Aspects