Senior HR Officer
Mercy Corps
Total years of experience :11 years, 9 Months
Personnel:
- Prepare internship agreements and non-renewal letters.
- Maintain appropriate records and ensure confidentiality regarding personnel
activities and personnel data including employment documentation, evaluations,
exit interviews and other relevant information. (PAFs)
- Responsible for preparing and updating Personnel Action Forms in the HR system.
- Manage the health insurance process starting from adding team members to the
insurance, following-up with the insurance account manager, and being on-call for
any emergencies related to staff
- Ensure the correct filing of the health insurance and follow-up mails
- Participate in the yearly Health Insurance tender process
- Focal Point for the social security including updating the online system on a monthly basis and reconciliation with finance department.
- Work with Finance regarding the monthly payroll process and generate a monthly report to the Finance and HR Manager.
- Assist with updating MC’s Handbook and bi-laws.
- Update the HCM monthly basis.
- Provide assistance to HRM in amendment the new salary scale.
Recruitment& Internship
- Reviews applications, shortlisting, participates in the interview process and recommends final applicant
- Ensures accurate and complete recruitment and selection guidelines and procedures, reporting any issues to the HRM.
- Participate in the review and update of the Internship hiring process and procedures by reporting issues and suggesting improvements to the HR Manager.
- Responsible for enhancing the Internship hiring cycle, by creating new polices, procedures. -
Legal:
- Directs the preparation of information requested or required for compliance with laws and serves as the primary contact with the organization employment law attorney.
- With close supervision from the HRM, working on updating and reviewing the staff handbook, Bylaws and the Disciplinary action table.
- Remain informed, on an ongoing basis, about current and changing HR-related laws, policies and “best practices” to ensure that current and future personnel policies, employment practices, and compensation packages are within the limits of established standards, procedures, guidelines and policies of Mercy Corps, as well as the Jordanian labor law.
Technical:
- Participating in the program’s meetings. (kick off meetings/ closeout meetings/ etc.)
- Maintain and update the HR database for the team.
- Participate in any HR team upcoming projects. Including but not limited to staff
trainings, public speaking, external presentation).
- Supporting other MC offices- HR team once it’s required.
- Travel to each assigned field project location to provide member care assessments.
- Control the leave management & prepare all the HR documents.
- Maintain and organize the employees’ files and follow-up on the missing and expired documents.
- Handle the Health Insurance and follow up on invoices & claims.
- Follow up on Social Security and Labor Law issues.
- Handle the compensation and benefits for the corporate employees (around 170 employees) and transfer it to the bank.
- Follow resignations and processing of staff entitlements resigned and handed over to the Finance department.
- Conduct the HR orientation for new joiners and liaise with other departments for to conduct their orientation programs.
- Publish the job vacancies through online channels through Akhtaboot, LinkedIn, & QRTA Pharma Platform.
- Source and filter CVs based on the job requirements via LinkedIn & Bayet.com database.
- Conduct Interviews and assign potential candidates for IQ Computer skills and English exams.
- Send the candidates an interview feedback/apology after closing the job vacancy.
- Check references for potential candidates before sending the job offer.
- Assess assigned positions to develop job descriptions and job candidate profiles.
- Review and clarify job specifications, competencies and skills required.
- Review the Manpower plan with Managers before initiating the recruitment plan.
- Participate in Job fairs to attract the talents and to brand the company.
- Create candidate pool for several departments to cover the shortage immediately.
- Follow up on signing the contract, joining date, and the required documents for the new employees, and inform the concerns department to prepare the needed for the new joiner.
- Conduct exit interviews and provide the Management with the analysis report of the turnover rates.
- Provide coaching and guidance to junior level recruiting staff.
- Implement the Recruitment Automated cycle and educate the affiliates on how to use it.
- Identify training needs to prepare the annual training plan according to the needs.
- Prepare training report on monthly basis.
- Work with directors and chiefs on preparing individual development plans for employees identified as successors to key positions.
- Conduct the Mid-Year review with the managers to make sure that their subordinates are doing their objectives correctly.
- Follow up on workload results and review it with the managers for those who have low workload results and ask for justifications.
- Established the MenaItech system at QRTA
Controlling the attendance, leaves, and vacations of the employees.
• Prepare employee letters and other document related to HR department.
• Handled the Payroll for more than 350 employees, and transfer it to the bank.
• Maintain employee record, and make sure all employee data in HR system is accurate and update
• Publishing job advertising on (Akhtaboot, and Opensooq), screening C.Vs, participating in interviews and recruitment procedures preparing.
• Arrange interviews, and handle documents requirement for candidates.
• Make short phone interviews with the applicants.
• Follow resignations and processing of staff entitlements resigned and handed over to the Finance department.
• Good Knowledge in Labor Law & Social Security.
• Handling the health insurance.
Mange local staff policy (salaries, promotions, staff files, medical files “ health insurance “, overtime, income tax social security and employee clearance)
started my work with the future university network ( FUN ) Zain from June 2010 to September 2010 as a sales person
then they re-interview me to be a part of the Business Support team from September 2010 to March 2012.
• Bachelor Degree, Marketing/ August 2012 Faculty of Business Administration University of Jordan Amman-Jordan