Supervisor
Mantrac Group
Total years of experience :17 years, 8 Months
Special Training & Curriculum Supervisor, Mantrac (Caterpillar Dealer)
- Duties and Responsibilities:
Supervising the training delivery to Caterpillar standards within Mantrac group
Assess Instructors
Deliver special training courses
Technical Training Instructor, Mantrac (Caterpillar Dealer) March 2010- Present
- Duties and Responsibilities: ➢ Preparing and conducting technical courses covering construction machines systems
➢ Develop courses, training material and training aids
➢ Following up trainees and assess them
➢ Implementing & applying quality control programs in collaboration with Caterpillar
Field Service Engineer, Mantrac May 2006 - March 2010
- Duties and Responsibilities: ➢ Working in construction machines maintenance, diagnose and troubleshooting
➢ Writing service reports and offering the clients quotations for required parts
➢ Carrying out system installation & trouble shooting in the field
➢ Providing equipment support on behalf of the local dealer and the client
➢ New machine assembly
➢ Warranty Controls and administers site warranty
EXTRA CURRICULAR ACTIVITIES
Helwan University Bachelor of Engineering - Mechanical Power Dept 2005 Graduation Project: Designing and operating an experimental test rig to study the effect of various parameters and operating conditions on flame shape and stability