Alaa Abusalah, Head Of IT

Alaa Abusalah

Head Of IT

SAWARY Co.

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Information Technoloy
Experience
21 years, 9 Months

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Work Experience

Total years of experience :21 years, 9 Months

Head Of IT at SAWARY Co.
  • Saudi Arabia - Jeddah
  • My current job since August 2016

1. Microsoft Dynamics 365 F&O Full Implementation.

2. Managing IT duties, budgeting, training, team leading, infrastructural and resources managing with outsourced contracts.

3. Improving charts and KPIs for management and the board.

4. Implement company Website and e-Commerce
5. Implement Microsoft CRM .
6. Implement VoIP telephoning system.
7. Implement Automated Security Access doors.
8. Implement inventory & supply chain PowerBi KPI's.
9. Implement Service technician's Utilization hours and Productivity measurement to ERP, and export to PowerBi dashboards.
10. Implement ZATCA e-invoice phase 2 successfully.
11. Lead a team of specialists and programmers to success project deliverables.

IT Manager at Canadian International Trading Ltd. - CIT
  • Saudi Arabia - Jeddah
  • October 2013 to August 2016

Hold & Lead IT Department, with developing all department and projects technically with smart, simple and purposeful solutions.

ERP Administrator with Managing technically projects in group.

keeping all networks items stable, including servers and backups plan.

Fixed Assets charged, with plans to develop it using Web Applications.

Senior IT Engineer at Saudi Lebanese TAROUK contracting Co. Ltd
  • Saudi Arabia - Jeddah
  • July 2010 to September 2013

* Manage ERP implementation Project (Mikro)

* Responsible for a wide range of admin tasks which keep the company's IT network, servers, working condition and security systems in good health.

- improve IT systems & solutions
- Studding, reviewing, preparing BOQ and specification of projects tenders .
- Preparing providers& third party agreements.
- Managing (E-mail, Internet access, users privilege, support levels) and attend it with following.
- Data Archive system, manage and support.

Extra:
- Supervising on HR system & services.

Technical Project Supervisor at Arabic Computer System "ACS"
  • Saudi Arabia - Jeddah
  • February 2009 to July 2010

-Managing operation and job of my help-desk team and technical support in the Western region (Jeddah-Rabigh-Makkah-Madinah-Taif) 21 persons.
- Planning new action plans and follow up there implementation .
- Creating reports, Forms and study relevant technical support work .
- Coordinate the work in areas and sloving problems related to end.
- Holding meetings of development and coordination of work between client and contractor.
- Managing and following requests on system by "BMC" software, SAP
- Supporting managers and seniors offices remotely.
- Following my team rights and requests with HR in head office.

Technical Engineer - Supervisor at Al-alamiah Electronic Co.
  • Saudi Arabia - Riyadh
  • May 2005 to January 2009

- In the beginning I was Maintenance Technician and help-desk support, by following help requests works of Offices, Schools, Colleges, Computers witch directed by
Ministry Of Educations(Girls). Desk Help By Internet And Phone, and following the computers laboratory and
Networks and taking over it from contractors according to specifications. And preparing meeting rooms by sound
and video apparatus Technology.

I work for this projects :

1- Ministry of Education ( North Border area) as Adminisrtator of Services&Technology support.

2- King Abdullah project to upgrade learning (Tatweer). Riyadh

3- SCECO - Head office in Faisaliah Tour. IT support . Riyadh

3- Ministry of justice .. justice writer second branch - IT support . east of Riyadh ..

Techinical Support -> SysAdmin at Ahmed Al-Harfi construction Co. ( Al-Hoshan Institution in previous)
  • Saudi Arabia - Arar
  • August 2002 to May 2005

As IT/Networks Administrator.Following Local Network & domain control jobs( Apply group polices and more) do dealing of Company's letters and Consultant requests, accounting store materials on computer with arrange it in computer service programs.
attendd managment meetings and following applying the rools officially.

Education

Bachelor's degree, Information Technoloy
  • at SYRIAN VIRTUAL UNIVERSITY
  • May 2010
Diploma,
  • at Computer Engineering Institute
  • October 2002

maintinance course

Specialties & Skills

Network Design
IT Solutions
System Design
Multicultural Team Management
MS office, Sharepoint, MS Project
Visual Basic v6
make profesional presentation using flash-swf-ppt..etc
SQL - Oracle 9i Administrator
TMG - ForeFront 2010
ISA Server 2004 - 2006
BMS - BACnet
ERP Projects - AX - Micro
Web Developer

Languages

Arabic
Expert
English
Intermediate

Memberships

Syrian National Information Technology organization
  • member
  • November 2002
Saudi Information Technology
  • Member
  • June 2012

Training and Certifications

yes (Certificate)
Date Attended:
June 2010
Valid Until:
June 2010

Hobbies

  • Reading
    every new day had new knowledge especially in IT field, I am so interesting to read about what going on..