Alaa Alsaffar

area sales representative at Watana

• Iraq - Erbil
• My current job since October 2023

E-payment manager at Alarabiya Islamic bank

• Iraq - Erbil
• My current job since January 2019

I came to E-Payments Department to handle the existing project for the Internet Banking and to start with the new projects like ATMs, SMS, and Cards

مدير قنوات الكترونية at مصرف الجنوب

• Iraq - Baghdad
• March 2023 to October 2023

Cards and E-Channels Assistant Manager at RT Bank

• Iraq - Erbil
• June 2020 to August 2022

E-channels Internal Auditor at RT Bank

• Iraq - Erbil
• August 2019 to June 2020

E-channels Internal Auditor for ATM and cards

E-channel officer at national bank of iraq

• Jordan - Amman
• January 2016 to November 2018

call center agent at national bank of iraq

• Jordan - Amman
• June 2015 to January 2016

I am one of the team responsible to receive incoming calls to the bank and help clients solve their problems and inquiries, Customer Service and Marketing for the Bank Offers, for loans, cards and E services, and handling the outbound calls, reporting for the ATMs and transactions and quality assurance and making agent schedule. And Deal with the Bank Systems ICBS, FIS, A2A Middleware, MDSL CMS and MXP

call center agent at crystelCall

• Jordan - Amman
• January 2015 to June 2015

I am one of the team responsible to receive incoming calls to the bank and help clients solve their problems and inquiries, Customer Service and Marketing for the Bank Offers

مهندس بث at الشركة العربية لخدمات البث الاذاعي والتلفزيوني

• Iraq - Erbil
• March 2010 to March 2011

was responsible of receiving the interviews and media reports via satellite from Baghdad TV in Iraq and another country. And Follow-up news in deferent channels and I learned how can I capturing by using Adobe premiere CS4