Science Homeroom teacher
Mavericks international school
Total years of experience :5 years, 0 Months
Take full responsibility for dealing with customer complaints,
queries and requests for information from the start to the end of the process.
•Carry out relevant research as required and requested by Customer Service Manager.
•Draft documentation as required and requested & Prepare daily, weekly and monthly statistical reports.
•Meet the objectives and performance measures as agreed by the Customer Service Manager.
•Contributing to Guidelines and procedures development to support front-line inquiry
handling and case resolution.
