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Alaa Bou karroum , Electronic Technician

Alaa Bou karroum

Electronic Technician·Deye Service Center,Lebanon

Lebanon

Bachelor's degree, Information Technology

Work experience

Total years of experience: 3 years, 0 months

Electronic Technician

June 2023 - Present

Deye Service Center,Lebanon

Lebanon

June 2023 - Present

• Performed diagnosis, repair, and maintenance of a variety of electronic devices and systems
• Conducted on-site visits to customer locations to assess technical issues and provide hands-on support
• Provided technical support and troubleshooting assistance to customers of Deye Service Center
• Troubleshot hardware and software issues to identify and resolve problems efficiently
• Provided technical support and customer service to clients on the proper use and care of electronic products
• Collaborated with the service team to ensure timely and effective resolution of customer inquiries
• Maintained detailed records of all service activities and inventory of replacement parts
Company industry:
Technical Maintenance & Repair
Job role:
Maintenance, Repair, and Technician

Education

Lebanese International University

January 2025

January 2025

Bachelor's degree, Information Technology

Lebanon

Skills

Customer Service
Beginner
Customer Service
Beginner
Technical Support
Intermediate
Technical Support
Intermediate