Alaa Dief, Communications Manager

Alaa Dief

Communications Manager

AlSayegh Media

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Project Management Professional
Experience
5 years, 3 Months

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Work Experience

Total years of experience :5 years, 3 Months

Communications Manager at AlSayegh Media
  • United Arab Emirates - Abu Dhabi
  • February 2013 to December 2014

•Conveying an organization’s internal and external messages to perfectly develop a credible public image including targeted communications to key stakeholder, clients, third party partners, as well as the public.
•Evaluating filtering, and picking suitable RFPs/tenders, and distributing tasks accordingly.
•Insure that final outgoing/submitted technical and commercial proposals are up to agency standards.
•Best communicate between account managers and clients.
•Manage the day-to-day internal and external communications and marketing activities of the Alliance.
•Ensure that the Alliance communication outputs are of a high standard, and are delivered within agreed budget and timelines.
•Undertake other duties as may be reasonably required from time to time.
•Provide line-management and support to staff within the communications team.
•Oversee & manage the communication team tasks completion and KPIs.
•Develop a quarter communications plan alongside the HR.
•Develop crises management plans to maintain or control projects’ related disastrous situation (Ex. Budget deficiency, timeline critical delays, client’s complaint ...etc.).
•Encounter brain storming sessions with internal head of office to better improve our client servicing tactics.
•Develop succession plans training manual and sessions to all departments alongside HR manager.
•Ensure all project documents are safely archived following project completion.
•Ensure consistency, synergy between desired and promised service quality delivered to clients and the public

communications officer at Softmills
  • Egypt - Cairo
  • August 2010 to August 2012

•Participate in meetings, discussions, site visit, workshops and Brain storming sessions.
•Provide full information to the Functional departments and auditors.
•Communicate and act as a focal point between the suppliers and the purchasing department.
•Provide assistance in relation to classifying the efficiency level at work, determining sale space and developing the qualification of units
•Oversee forecasts at every milestone of each project
•Conduct assessments of clients’ credibility and perform billing duties at their requests
•Adhere to clients’ concerns and ensure their inquiries are resolved; conduct follow-up tasks
•Develop and maintain a well-coordinated internal relationship with key decision makers within the organization
•Ongoing stakeholders’ research.
• Assist with the Development & implementation of annual Public Relations plans in consultation with senior management.
• Work as a member of agencies’ development team.
• Manage agencies’ Social Media presence via Facebook, email marketing, Twitter, Blogs, etc. as directed by management.
•Assist with coordination of media outreach & coverage with media releases, TV/radio interviews, feature stories, PSAs, press conferences, etc.

Note:
I have been also doing work as a Business Coordinator at InCube within the same timeframe I used to work at Softmills.

Account Coordinator at Career Services
  • Egypt - Cairo
  • April 2009 to June 2010

•Assist in Searching for and recruiting applicants for open positions.
•Screen and Reviews Candidates resume’s and evaluates their work history, education and training, job experience, and other qualifications of applicants.
•Attend Interviews for job applicants to select candidates meeting job requirements for clients.
•Assist recruiters in establishing a contact with the employers in writing, in person, or by telephone to solicit orders for job vacancies.
•Keep agencies’ bulletin boards updated
• Gather Good News stories from program staff for use in all communication (internal & external)
•Other duties as assigned

Education

Diploma, Project Management Professional
  • at RITI
  • June 2012
Bachelor's degree, business administration
  • at Modern Academy
  • April 2011

• Graduated from business administration at Modern Academy • Rosary school, Abu Dhabi. High School Diploma. (And a combination of O-levels and A-levels) • ICDL course •Ongoing PMD, at PMI (Project Management Institute).

Specialties & Skills

Education
Organizational Structure
Administration
History
CLIENTS
DATABASE
Account Management
RECRUITING
RECRUITMENT
TELEPHONE
THE ACCOUNTS
TRAINING

Languages

Arabic
Expert
English
Expert