Ticketing officer
Plaza Holidays
Total des années d'expérience :12 years, 2 Mois
• Handling ticketing & reservations for customers.
• Carry out all follow up procedures pertaining to customer travel, i.e. reconfirmation of airline tickets, tour confirmation, booking / reservation etc..
• Galileo & Amadeus reservation systems and issue and re-issue revalidation.
• Maximize sales and revenues by booking and ticketing return journeys, selling holiday packages and other travel related products and services.
• Knowledge in Airline Fare rules, BSP reconciliations, Ticket Cancellations & refunds.
• Visa application and hotel booking
Handling reservations and ticketing of Airlines.
Handling confirmation, calls, reservations and ticketing, Issue airline Tickets.
Confirm and modify flight reservations.
Compile and generate passenger manifests Issuance, re-issuance and
cancellation of International tickets for all Airlines.
Work on Reconciliation, Invoicing, Refund, Disputes.
Working out fare construction for different routes.
Re-issuing tickets towards date change penalties, upgrades & re-routings.
Coordinating with airlines regarding reservations issues.
- Handling reservations and ticketing of Airlines.
- Handling confirmation, calls, reservations and ticketing, Issue airline Tickets.
- Confirm and modify flight reservations.
- Compile and generate passenger manifests Issuance, re-issuance and cancellation of International tickets for all Airlines.
- Work on Reconciliation, Invoicing, Refund, Disputes.
- Working out fare construction for different routes.
- Re-issuing tickets towards date change penalties, upgrades & re-routings.
- Coordinating with airlines regarding reservations issues.
Diploma in Ticketing and different booking systems including Amadeus and Galelio
High School certificate