علاء F. F. Khlifat, Branch Manager

علاء F. F. Khlifat

Branch Manager

Bank of Jordan

البلد
الأردن - عمان
التعليم
بكالوريوس, Economics / Banking and Finance
الخبرات
18 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 0 أشهر

Branch Manager في Bank of Jordan
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يونيو 2013

Branch Manager

Branch Manager في Societe Generale De Banque - Jordanie (بنك سوسيته جنرال - الأردن)
  • الأردن - عمان
  • يناير 2012 إلى يونيو 2013

Branch Manager

Assistant Branch Manager (Senior) في Arab Bank Plc
  • الأردن - عمان
  • مارس 2010 إلى يناير 2012

Acting branch Manager; Handling Branch Manager responsibilities in case of his/her absence.
Providing guidance & support for employees reporting to me.
Managing a team of CROs and CSOs and motivating them to achieve their annual target for banking products
Monitoring the operations in the branch to comply with policies and procedures.
Following up daily issues and problems and solving them.
Marketing Arab Bank products and services through direct and cross selling to achieve branch goals and increase customer base and revenues.
Providing professional and high quality service that meets customer’s requirements and exceeds their expectations.

Customers Relationship Officer ( CRO ) في Arab Bank Plc
  • الأردن - عمان
  • أغسطس 2008 إلى مارس 2010

Marketing Arab Bank products and services through direct and cross selling to achieve branch goals and increase customer base and revenue.
Providing professional and high quality service that meets customers' requirements and exceeds their expectations.
Developing the relationship with customers for closer relations with the Bank.
Marketing coordination.

Customers Service Officer في Arab Bank Plc
  • الأردن - عمان
  • مايو 2006 إلى أغسطس 2008

Providing accurate, quick and high quality service that meets customers' requirements and exceeds their expectations.
Execution all counters’ transactions in an efficient manner.
Spotting any potential selling opportunity and refer it to concerned parties.

الخلفية التعليمية

بكالوريوس, Economics / Banking and Finance
  • في Yarmouk University
  • فبراير 2006
الثانوية العامة أو ما يعادلها, Scientific stream
  • في Jordan Tawjihi
  • يوليو 2002

Specialties & Skills

Training for customer service soft skills
Providing Quality Customer Service
Strong negotiation & customer service mgmt skills
computer skills
Ms Word
MS PowerPoint
MS Excel
communication skills
Managerial skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

will be provided upon your request (تدريب)
معهد التدريب:
Many training courses
تاريخ الدورة:
May 2006