Alaa Aleid, Admin Operations

Alaa Aleid

Admin Operations

Saudi Ground Services Company

Location
Saudi Arabia - Dammam
Education
Bachelor's degree, information technology and compution
Experience
3 years, 3 Months

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Work Experience

Total years of experience :3 years, 3 Months

Admin Operations at Saudi Ground Services Company
  • Saudi Arabia - Dammam
  • My current job since August 2022

• Renewal of permits
• Arrangement and filing of documents
• Communicate with airline companies
• Update employee file
• Complete training papers for employees
• Check flights

customer service at Smart Link
  • Saudi Arabia - SAIHAT
  • October 2016 to March 2018

Contact Centre customer service representative for the
General Authority of Civil Aviation
 Answering passengers' inquiries
 Search flights
 Submit a complaint to the client to the competent
authority

Education

Bachelor's degree, information technology and compution
  • at Arab Open University - Saudi Arabia
  • August 2015

I created a project for a thermometer using the Arduino programming language c++

Specialties & Skills

Oracle SQL
Social Networking
Conflict Resolution
Problem Solving
programming
machine learning
databases
problem solving
MICROSOFT EXCEL
CUSTOMER SERVICE
CUSTOMER RELATIONS
MARKETING

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Certified Data Management ProfessionalAssociate (Certificate)
Date Attended:
March 2022
Valid Until:
March 2025
Oracle developer (Training)
Training Institute:
solution makers institute
Date Attended:
March 2018
data governince (Training)
Training Institute:
Saudi Digital Academy
Date Attended:
November 2021
Duration:
640 hours

Hobbies

  • EXCEL
  • power bi