Editorial Assisstant (Customer Relations Unit)
Hindawi Publishing Corporation
مجموع سنوات الخبرة :5 years, 1 أشهر
My job responsibilities included:
- Communicating externally with authors, editors, and reviewers, and responding to their inquiries.
- Coordinating internally with other departments till reaching the publication phase of the submitted research.
I worked as an English-Arabic software localizer for two years; including software programs and help files. I mainly dealt with Oracle ®, SAP ®, and Microsoft ®, as well as other various projects.
I dealt with legal contracts, medical reports, engineering designs and manuals, quotations, procurements and marketing brochures.
My responsibilities included answering e-mails and handling customers' complaints or inquiries.
I worked as an English-Arabic and Arabic-English translator, dealing with different types of texts.
I worked as a data entry operator within the project of the Egyptian Ministry of Social Solidarity to build public database of new smart cards of food ration books.
College courses included: Phonetics, Syntax, Semantics, Pragmatics, Socio-linguistics, Computational Linguistics, “English-to-Arabic” and “Arabic-to- English” Translation, Essay writing, Literary Selections : Novel, Drama, & Poetry.