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Alaa Jamil, Performance Information Management System

Alaa Jamil

Performance Information Management System ·Regional Mercy Corps

Jordan

Bachelor's degree, Software Engineering

Work experience

Total years of experience: 6 years, 6 months

Performance Information Management System

September 2023 - March 2024

Regional Mercy Corps

Amman, Jordan

September 2023 - March 2024

- Support the M&E team in designing data collection tools, surveys, and assessments using CommCare and ONA.
- Support the standardization of data collection and analysis across the hubs in Syria for Registration and DM and PDM.
- Ensure the completeness and quality of data to support accurate and documented reporting.
- Maintain documentation related to data collection methodologies, procedures, and standards.
- Generate reports and dashboards to visualize key performance indicators (KPIs) and trends, and identify areas for improvement.
- Provided regular feedback to employees on their data performance.
Company industry:
Non-profit Organization
Job role:
Information Technology

Data Entry Consultant

February 2022 - May 2022

National Employment and Training

Amman, Jordan

February 2022 - May 2022

• Searching and auditing companies' registration data entered with the Ministry of Labor as part of the Inspection Department works and reviewing the violations and warnings.
• Maintains database by entering new and updated customers and account information.
• Generating reports and presenting findings to management and other interested parties as the ILO.
Company industry:
Human Resources Outsourcing
Job role:
Accounting and Auditing

Information Management Officer

October 2017 - May 2019

Danish Refugee Council

Amman, Jordan

October 2017 - May 2019

• As a regular, I examine data for inconsistencies,
anomalies, and errors to ensure accurate results and proceed with the analysis.
• Provide technical solutions and support in reporting, data collection and integrity, data analysis, and information management systems and ensure that all processes are in accordance with DRC standards.
• Ensure the high quality and rigor of technical services provided, and data managing, analyzing, and visualizing data and information using Excel, Power BI, and other visualization and data management tools.
• Support the MEAL Team in daily activities, such as the development of forms and survey databases as needed.
• Develop tools for data collection, analysis, and
information sharing.
Company industry:
Non-profit Organization
Job role:
Information Technology

Database Officer

December 2015 - October 2017

Danish Refugee Council

Amman, Jordan

December 2015 - October 2017

• Analyze large data and present results using predefined roles and permissions.
• Maintain data audit, security, and integrity controls.
• Set up computer databases and integrate data with the system.
• Designing Questionnaires using Kobo Toolbox, for data collection (Surveys, Questionnaires, Assessments) and secure proper transfer of the data.
• Ensure regular monitoring and checkup of the entered data.
• Ensure that database applications, data storage, and regular backups are configured and maintained.
• Provide data as requested by supervisors and manage parameters to prepare data analysis.
• Conducted timely statistical reporting and other visualization methods as required by the program and directed by the supervisor.
Company industry:
Non-profit Organization
Job role:
Information Technology

IT Support

October 2014 - October 2015

Arab Canadian Institute of Human Resources Developmen

Irbid, Jordan

October 2014 - October 2015

•Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
•Resolving IT support requests from employees.
•Monitoring and maintaining computer systems and networks.
•Setting up accounts for new users.
Company industry:
Human Resources Outsourcing
Job role:
Information Technology

Customer Service Representative

October 2013 - October 2014

Extensya (Outsourcing for Vodafone Qatar

Irbid, Jordan

October 2013 - October 2014

• Manage large amounts of incoming phone calls.
•Responding efficiently and accurately to callers, explaining possible solutions, and proceeding to troubleshoot.
•Step by step and ensuring that clients feel supported and valued.
•Building lasting relationships with clients and other call center team members based on trust and reliability.
•Answered nearly 80% of calls daily from customers inquiring about product usage and solving problems that face them.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Philadelphia University - Jordan

September 2013

September 2013

Bachelor's degree, Software Engineering

Jordan

GPA (rating): Good

GPA (rating): Good

Software engineering is the branch of computer science that deals with the design, development, testing, and maintenance of software applications. Software engineers apply engineering principles and knowledge of programming languages to build software solutions for end users.
View attachment

Skills

Tableau
Expert
Tableau
Expert
Data Collection
Expert
Data Collection
Expert
Business Intelligence
Expert
Business Intelligence
Expert
Information Management
Expert
Information Management
Expert
Data Analysis
Expert
Data Analysis
Expert
Innovation
Expert
Innovation
Expert
Creativity
Expert
Creativity
Expert
Data Analysis
Expert
Data Analysis
Expert
Data Collection
Expert
Data Collection
Expert
Data Management
Expert
Data Management
Expert
Power BI
Expert
Power BI
Expert
DAX
Expert
DAX
Expert
ONA
Expert
ONA
Expert
Critical Thinking
Expert
Critical Thinking
Expert
KOBO ToolBox
Expert
KOBO ToolBox
Expert
Qlik Sense
Expert
Qlik Sense
Expert
Advanced skills in Excel
Expert
Advanced skills in Excel
Expert
Attention to Detail
Expert
Attention to Detail
Expert
Time Management
Expert
Time Management
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
SSRS
Expert
SSRS
Expert
Teamwork
Expert
Teamwork
Expert
ASP.NET C#
Beginner
ASP.NET C#
Beginner
Information Security
Expert
Information Security
Expert
MS Office
Expert
MS Office
Expert
QGIS
Intermediate
QGIS
Intermediate
SSAS
Expert
SSAS
Expert
Maintain Confidentiality Skills
Expert
Maintain Confidentiality Skills
Expert
Business Intelligence
Expert
Business Intelligence
Expert
Tableau
Intermediate
Tableau
Intermediate
Networking
Intermediate
Networking
Intermediate
Accurate and Organized
Expert
Accurate and Organized
Expert
Problem Solving
Expert
Problem Solving
Expert
Creating Apps and Web Pages Without Code
Expert
Creating Apps and Web Pages Without Code
Expert
Humanitarian Program Cycle and Donor Indicators
Expert
Humanitarian Program Cycle and Donor Indicators
Expert
SSIS
Expert
SSIS
Expert
ODK Forms
Expert
ODK Forms
Expert
Jira Software
Expert
Jira Software
Expert
Ability To Work In a Pressurised Environment
Expert
Ability To Work In a Pressurised Environment
Expert
Conducting Qualitative and Quantitative Data Analysis
Expert
Conducting Qualitative and Quantitative Data Analysis
Expert
GIS and Mapping Skills
Intermediate
GIS and Mapping Skills
Intermediate
Ethical and Professional Conduct
Expert
Ethical and Professional Conduct
Expert
Statistical Analysis
Expert
Statistical Analysis
Expert
Data Collection Project Management
Expert
Data Collection Project Management
Expert
Computer and Platforms System
Expert
Computer and Platforms System
Expert
Business Analysis Skills
Expert
Business Analysis Skills
Expert
XLSForm
Expert
XLSForm
Expert
MS SQL Server
Expert
MS SQL Server
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Training
Software and Hardware Maintenance
Horizon Cultural Center
Jan 2020
Show credentials
Networking Principles
Pioneers
Jun 2013
Show credentials
Microsoft Unlimited Potential
Microsoft
Jan 2008
Show credentials
Effective Communication Skills Program
Dale Carnegie Training
Jan 2017
Show credentials
Computer and Comprehensive Software
Al-Tareq Culture Center
Feb 2002
Show credentials
CCNA - IP Addressing and Subnetting - Practical
Udemy
Jan 2020
Show credentials
Analysis Vector and Raster Data in GIS Online Course
Udemy
Feb 2020
Show credentials

Hobbies

  • Hiking
    Walking in the nature