Director of Technology
eon Aligner
Total years of experience :23 years, 3 Months
Key Responsibilities:
● Continuous communication with customers to gain insight into technical requirements, translated findings to create bespoke software development solutions for SME, with a focus on enterprise portal
● Managed software/portal development projects from inception to completion, applied agile and scrum methodologies, identified and analysed core requirements and key features of projects
Key Responsibilities:
● Drove efficiency by consolidating and overseeing IT systems (Email, Active directory, telephony / VOIP, business applications) into a centralized environment with core data center in Amman, Jordan
● Supported with growth of the business by driving the IT department from one Tech Support to 10 Engineers and Developers
● End to end management of all daily operations across the IT department
● Recruited, developed and managed a high performing IT team, continuously raised the bar and managed performance using best performance tools
● Identified training and development needs through job analysis, appraisal schemes and regular 1-2-1s
● Designed and implemented IT policies by establishing standards and procedures, measured results against standards, and made necessary adjustments
● Managed numerous IT projects, monitored all project deliverables including timing, scope and budgets to mitigate any risks
● Introduced virtualization technologies to consolidate servers in the datacenter
● Played a key role in the delivery of the ART IPTV project, developed project scope, whilst sourcing and negotiating with vendors