cashier/customer service specialist
Virgin mega store
Total years of experience :5 years, 5 Months
• Preparing opening and closing financial reports.
• Dealing with customer orders and making sure that it’s being delivered as soon as possible
• Dealing with angry and unsatisfied customers with a professional manner.
• Answering customers' questions, and providing information on procedures or policies.
• Issuing receipts, refunds, credits, or change due to customers.
• Achieving assigned sales targets
• Promoting the new Nokia products specially the new Lumia phones to our customers.
• Dealing with customers in a professional manner to make sure getting their satisfaction and exceeding their expectations.
• Developing and maintaining a reliable sales data base for future buying decisions.
• showing the customers how the windows phone 8 works on our Lumia phones and helping to solve some software issues .
Axiom telecom is an international company works in Gulf countries, Egypt, India< and United kingdom. Specialized in selling Smart phones, Tablets, and telecommunications services.
GPA 86 ( Excellent )
