آلاء عبيدات

1. Perform a variety of executive support tasks that may be highly confidential in nature.
2. Prepare agenda and collects materials for Committee Meetings and conferences; attend meetings; report on proceedings and keep records of proceedings as required.
3. Plan and coordinate arrangements for professional conferences, meetings and business trips.
4. Review, proofread, and edits documents prepared for the signature of CFO.
5. Prepare confidential documents, and brief the executive management team regarding contents.
6. Read, screen incoming correspondence, organize documents; handle some matters personally and forward appropriate materials to the respective staff.
7. Receive, screen incoming calls and visitors, determine priority matters and make referrals to appropriate staff or provide requested information/support.
8. Act as a liaison between the account team and subordinates, transmit directives, instructions and assignments and follow up on status of assignments.
9. Draft letters and memorandum in response to incoming mail or calls..
10. Coordinate and facilitate appointments, meetings, and conferences.
11. Make domestic and foreign travel arrangements; prepare, compile travel vouchers, and maintains all travel records.

Key Account Manager. ( 1st November 2012_ 30th Aug 2014).

- Liaise with the board of directors, department heads, staff and external clients to ensure the efficient and absolute quality of service excellence of the office.
- Devising and maintaining office systems, including data management and filing
- Coordinate with other manager and department heads regarding GM instructions and its follow up in professional manners.
- Call all related personnel to attend meetings on time and fix agenda with GM prior to start of meeting.
- Assist in the planning and preparation of meetings, conferences and conference telephone calls.
- Attend meeting and prepare minutes, receive approval and dispatch to concern person on time for actions (next day to meeting).
- Visit key customers and constant communication with them and promote the company's products to them in addition to increasing sales through search for new customers permanently.
- promote the company's products to older existing customers and attract new customers.
- See all the information relating to the products and assess adequately explain them to customers.
- To obtain purchase orders from customers.
- Ensure customer satisfaction with the products and services provided.
- Constant communication with the customer and good deal, In addition to estimate the product in the best way.
- Provide regular reports on competition in the market in terms of prices, offers and new products and advertising, or stop some customers from dealing with the company's products.
- Solve customers' problems and issue a report to supervisors daily and raise the problem of the Director in the event of an inability to solve.
- Make sure all the applications arrived to the customer.
- The power of persuasion.
- High expression skills, negotiation and win customers.
- High capacity to communicate with customers, regardless of their cultural backgrounds.
- To assist the manager in the full spectrum of human resource
management and related functions.
- Assist in developing, implementing, maintaining and reviewing of
company policies, rules and regulations in compliance with the labor law .
- Provide support for manpower planning, recruitment and
selection process
- Conduct new employee induction program
- Assist in the identification and analyses of staff training,
development and career support needs
- Conduct new hire survey and exit interview to improve existing
welfare
- Performance appraisal or evaluation of employee
- Organize and administer staff consultation and grievance
procedures
- Oversee employees’ disciplines and their compliance with
company rules and policies
- Follow up on Visa related issues with the PRO
In charge of dealing with the Insurance Brokers on all companies Insurance needs from Medical to TPL etc…

2- Dubai Smile Dental Group (15 May 2010- 20 October 2012)


Role: office Manager
- Follow-up secretarial work.
- Organization of personnel files the Patients and classification it.
- Respond to telephone and the important Emails.
- Coordination of the official books issued to government agencies and private enterprises.
- Supervision the clients accounts in the company.
-Follow up on all payments from clients,
- Accompanying the director to travel to meetings.
- Writing daily reports from staff on the embargoes and the absence.
- Patients reception and try to understand their problems and to facilitate transactions.
- Coordination of all parties' internal and external company.
- Responsible for processing payroll in a timely manner.
-Overseeing the progress of work and discipline of staff.
3- Qazan for furnishings. (Jordan- Irbid)

Role: Accountant (13th Augest 2007 _ 12 May 2009)

*I worked as an accountant in the company under training in the morning where I was charge d'affaires the following:
-Recording of income and expenses.
-The work of customer accounts, vendor accounts.
-Review payroll and disbursement.
- Follow up on all payments from customers, (cash, cheq) and solve all the problems that accompany them.
6- Abu Al-Hajj for publicity and advertising. (Jordan- Irbid)

Role: Director of Personnel.. ( 1 Jan 2008 _ 30 Nov 2008)
*I worked with Samir Rihani in the evening as the Director of Personnel, and I hadthe following tasks:
-Organization of personnel files.
-Adjust the presence of the departure of staff.
-Recruitment and selection of staff
-Management capacity and the organization of administrative work.
-Supervise the equipment and the expense of hours of work and control what has
been implemented.
- Dealing and good communication with the community.
-Preparation of lists of staff salaries and bonuses monthly dues, holidays and the end of the service.
-Work effectively as a member of the team.
-Other administrative actions of public administration such as incoming and outgoing year and follow-up secretarial work.
5- Al Jazeera agriculture. (Jordan- Amman)

-Role: Assistant Finance Director. ( 20 Jan 2006 _ 5th Augest 2007)
-Payment of salaries to employees.
-Treasurer.
- Follow up on all payments from customers, (cash, cheq) and solve all the problems that accompany them.
- Follow-up suppliers and creditors in the organization of payments and adjustments required.
- Solving the problems of clients and communicate with them.
-Monitoring incoming and outgoing in the company.
-Responsible for the absence and presence of staff.
-Follow-up staff in their daily work.
- Communication skills: the ability to deal with individuals, and work underpressure.ersonality traits: - self-confidence - the ability to work under pressure - Ability to learn new tasks quickly
- the ability to work with the team where team work is the successful part of the daily life of the work to ensure completion of the work successfully and safely in the time required.
-Ability to accept guidance from the heads and application.
Other Related Skills

-Hard Working and Self Motivated
-Good Communication and Confident
- Professional Manners in Managing

Observation: To serve the organization with all vigor and efficiency, thereby attaining greater heights in all respects along with the growth of the company.