علاء الشربجي

Head of Sales & Marketing Dep

managing all operations inside the stores (6 Big box stoers)
(sales, customer service, problem solving, inventory, Staff development, Training, coaching, Merchandizing).
_ Managing 300 employees (Lead, Motivation, recognition, coaching)
_ Employees performanc reviewe daily and weelky.
_ execute and cerculate all communications to staff.
_ SWOT analysis
_ Forcasting Bud.
_ Stock control ( Inventory Management skills: capabilities of optimizing inventory efficiency through the application/ implementation of sophisticated inventory management concepts such (cycle count process, MOYFC, stock level RR)
_ Market studies( competitors)
_ P&L analyise report (key points to achive profit goal
_ analyise reports daily acheivments with head Dep and Sales Manager
_ achieve store compliance with company(SOP Standard Operating Procedures.
_provide healthy and safe working environment
_ building _ Cultivate a culture of excellence to deliver the ultimate customer shopping experience.
_ achive sales budget and profit goal.
_ execute and create V.M ) Merchandising Marketing plans.
_create AOP & OJT (yearly plan).

managing all operations inside the store (sales, customer service, problem solving, inventory, Staff development, Training, coaching, Merchandizing).
_ Managing 93 Million with successful driven results)..and reporting directly to RM.
_ Managing 53 employees (Lead, Motivation, recognition, coaching)
_ Employees performanc reviewe daily and weelky.
_ execute and cerculate all communications to staff.
_ SWOT analysis
_ Forcasting Bud.
_ Stock control ( Inventory Management skills: capabilities of optimizing inventory efficiency through the application/ implementation of sophisticated inventory management concepts such (cycle count process, MOYFC, stock level RR)
_ Market studies( competitors)
_ P&L analyise report (key points to achive profit goal
_ analyise reports daily acheivments with head Dep and Sales Manager
_ achieve store compliance with company(SOP Standard Operating Procedures.
_provide healthy and safe working environment
_ building _ Cultivate a culture of excellence to deliver the ultimate customer shopping experience.
_ achive sales budget and profit goal.
_ execute and create V.M ) Merchandising Marketing plans.
_create AOP & OJT (yearly plan).
Job Duties:-managing operations and Retail industry (IT tec, TV, Mobiles, Laptops, tablets, Audio vedio, Acc, HA, WG) managing all operations inside the store (sales, customer service, problem solving, inventory, Staff development, Training, coaching).
_ Managing 93 Million with successful driven results)..and reporting directly to RM.
_ Managing 53 employees (Lead, Motivation, recognition, coaching)
_ Employees performance reveiwe daily and weekly.
_ execute amd cerculate all communications to staff.
_ SWOT analysis
_ Forcasting Bud.
_ Stock control
_ Market studies( competitors)
_ P&L report (key points to acheive profit goal
_ analyise reports daily acheivement with head Dep and Sales Manager
_ acheive store compliance with company(SOP Standard Operating Procedures.
_provide healthy and safe working environment
_ building _ Cultivate a culture of excellence to deliver the ultimate customer shopping experience.
_ acheive sales budget and profit goal.
_ execute and create V.M ) Merchandising Marketing plans.
_create AOP & OJT (yearly plan).

Showroom Manage)

Job Duties: * Communicate effectively with the team to passing on all relevant information at the right time.
* achieve store target upon support & delegate the team to deal with customer complaints effectively & promptly.
* Monitoring employees to access best performance & motivate the team and develop their potential ensure that (Radioshack standards) of grooming, presentation & professional conduct are maintained.
*Ensure the store is merchandised commercially and visually to Radioshack Standard.
*Maintain optimum stock level in store through monitoring stock and placing order with the purchase department & ensure goods received into and dispatched from store are checked and discrepancies are resolved.
* Gather market intelligence & provide feedback to enable the Area Manager to plan future strategies & action plans to stay of competition, increase sales & capture a large share of the Market.
* Manage the PoS system, including amendments, trouble shooting and error.
*(CERTIFICATE BEST IMPROVEMENT FOR 2006).

Job Duties: Coordinating, Preparation Reporting& organizing local Hotels Economical & Social major conferences.
Press editor & Contagious Press Reporting for more conventions.

Communicate effectively with the customer to passing on all relevant information at the right time. Coordinating, Reporting, & Be contact with all customers so as to Execute needs.
Delegate the team to deal with customer complaints effectively & promptly.

موظف _ منسق علاقات عامة