Alaaeldin Elshikh, CS/IMS Operation Engineer for STC MS Project

Alaaeldin Elshikh

CS/IMS Operation Engineer for STC MS Project

Huawei (Fircroft+ LCC)

Location
Saudi Arabia - Riyadh
Education
Master's degree, Communication Engineering
Experience
16 years, 0 Months

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Work Experience

Total years of experience :16 years, 0 Months

CS/IMS Operation Engineer for STC MS Project at Huawei (Fircroft+ LCC)
  • Saudi Arabia - Riyadh
  • My current job since November 2014

-Manage and maintain IMS, VoLTE, VoWIFI and CS nodes (MSC, VLR, MGW, HLR,
STP, SS7 Firewall, MGCF, SCCP relay, AS, SCSCF, PCSCF, ICSCF, MRFP, MRFC,
ENS, DNS) and Protocols: BICC, ISUP, MAP, INAP, CAP, RANAP, BSSAP, H248,
SIP, SDP, Diameter, SS7, Sigtran, MTP2/MTP3/M2UA/M3UA, SCCP, SCTP.
 Troubleshoot performance and customer complaints issues raised through trouble
tickets (RTTS).
- Improve network performance KPIs and customer experience by applying needed
optimization actions.
- Design technical solutions for customer requirements along with inter departmental
work flows for MS delivery needs.
- Roll out new patches for the whole network to resolve complex problems.
- Make a full study to be the reference for VoLTE cases which are possible to happen
whether in the provisioning procedures or in the call case.

Software Engineer at Global Times for Systems
  • Saudi Arabia - Jeddah
  • February 2014 to October 2014

- Develop enterprise level Web based and Windows based applications using
Microsoft .NET Technologies.
- Main activities (Documentation, Forms Design, Coding, Unit testing, Defects fixing
and Reports designing as per customer request)
- Used technologies: C#.Net, VB.Net, SQL, Xamarin .

Senior NSS Engineer at Canar Telecommunication Company
  • Sudan - Khartoum
  • June 2010 to February 2014

- Lead new technology applications and other telecommunications related projects.
- Create ISUP, SIP interconnection with national and international operators based on wholesale department’s requirements.
- Assist new routes and applies routing update.
- Impalement network changes needed for new service requirements from VAS and IN
- Design customized solution for Corporate Customers requirements provided by Sales team.
- Implement SIP, IAD and PRI interconnection for Corporate Customers.
- Interact with radio planning for new elements integration.
- Support Customer’s complaints and NGN/NSS field technical issues, monitoring the network and guarantee the KPI, perform routine health checks, documentation update.

Core Network Engineer- CS at Huawei Technologies
  • Sudan - Khartoum
  • September 2009 to June 2010

Customer complains support, serve as escalation point for core network and field technical issues. Monitor the network and guarantee the KPI, perform routine health checks, engineering, expansion, commissioning, migration and documentation on SOFTX, UMG, IGWB, and HLR.

Lecturer at Garden City College
  • Sudan - Khartoum
  • February 2009 to September 2009

Direct teaching, tutorial guidance to students' learning, research and other forms of scholarly activity, curriculum development, educational management and administration, and representing the institution on or to appropriate external bodies

Part time Teaching Assistant at Sudan University of Science and Technology
  • Sudan - Khartoum
  • November 2006 to June 2007

Teaching in lab, marking of weekly assignments, and tutoring students.

Education

Master's degree, Communication Engineering
  • at University Technology Malaysia (UTM)
  • December 2008

Dissertation Titled: OFDMA performance analysis for next generation mobile communication Publications: "Orthogonal Frequency Division Multiple Access System Analysis Using Bit Error Rate", Third International Conference on Next Generation Mobile Applications, Services and Technologies, IEEE, 09 "On the impact of channel bandwidths and deployment areas clutter loss on spectrum sharing of next wireless systems, " ICED, IEEE, 08

Bachelor's degree, Electronics Engineering
  • at Sudan University of Science & Technology
  • October 2005

Second Upper

Specialties & Skills

Languages

Arabic
Expert
English
Expert

Training and Certifications

PMP Exam Prep Workshop (Training)
Training Institute:
Business Solution Est
Date Attended:
September 2014
Duration:
36 hours
Mobile Core Network WCDMA CS (Training)
Training Institute:
Huawei Training Center
Date Attended:
February 2009

Hobbies

  • Swimming