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الاء مصطفي صالح محمد ابرهيم الطيب الطيب

Quality assurance Specialist and trainer

Malomatia

Location:
Qatar - Doha
Education:
Bachelor's degree, business administration
Experience:
10 years, 0 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  10 Years, 0 Months   

April 2018 To Present

Quality assurance Specialist and trainer

at Malomatia
Location : Qatar - Doha
Monitoring the calls, provide training to the new agents, attend meeting with our clients, updated the data base for the accounts, and making calibration reports for the monitoring calls.

• Call center agent
• Currently co trainer
• Handling reports the team
• Acting as delegate for team leader
March 2015 To April 2018

call center

at ICT QATAR
Location : Qatar - Doha
handling calls for many project in the ministry
December 2015 To February 2016

call center

at qatar international islamic bank
Location : Qatar - Doha
Costumers calling asking about their bank account and we give them the all the information
October 2015 To October 2015

Spectator services assistant coordinator

at Handball qatar
Location : Qatar - Doha
In charge of volunteers for the handball world cup ensuring the safety and satisfaction of spectators
November 2012 To April 2013

سكرتيرة

at Bridge Training Academy
Location : Qatar - Doha
Sort tables and arrange the dates of students, teachers, and answer the phone and I was also to receive fees and I was doing the work of the administration in the case of promise and a Director in the academy and work on the supervision and also use Microsoft world
documents
And print files and work papers for students and help teachers in the quota arrangement

And scheduling interviews for the Director-General in the case of the absence of the Director I was I interviews
March 2012 To August 2012

سكرتيره

at Elite dentalCenter
Location : Qatar - Doha
Patient scheduling and writing new dates, accounting and money for the delivery and billing arrangement director and working on a special program and the organization of the clinic clinic and maintain hygiene and contact with the patient to review the schedule and answer the phone

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
July 2012

Bachelor's degree, business administration

at Nile Valley University
Location : Qatar - Doha
Grade: 2 out of 4
Graduated

Specialties & Skills

التنظيم واستخدام المايكروسفت

English speaking

Communication

Time management

Work under pressure

Administrative Duties

Administrative Organization

Administrative Support

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Training and Certifications

ICDL certificate ( Certificate )

Issued in: September 2011 Valid Until: - October 2011

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

reading

I like to read books, religious and cultural until I get a sufficient amount of useful information

Recommendations

Why should I get recommendations?
Get recommendations from your peers and make your profile stand out! Recommendations help employers see that you'er distinguished in your professional areas of expertise.

As موظفه في جامعه قطر in جامعه قطر

By Esraa Ibrahim (COLLEAGUE) on 26-03-2014
"موظفه متقنه في تأديه عملها، وانيقه المظهر، حسنه السلوك والتصرف، يمكن الاعتماد عليها في أكثر من جانب،"

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