Aladdin Attopy

ASSISTANT IT MANAGER at MAF Carrefour Head Office

• Saudi Arabia - Riyadh
• August 2018 to August 2022

• Identified and implemented ways to increase productivity in the workplace by using new technologies.
• Performed regular backups to ensure that data is protected from computer crashes or disasters.
• Coordinated with other departments to create a strategic plan for using new technologies to improve operations within the company.
• Provided L3 technical support to users who are experiencing problems with their computers or software applications.

IT SYSTEMS ADMINISTRATOR at Wafa Insurance Company

• Saudi Arabia - Riyadh
• January 2015 to January 2018

Upgraded network topology and hardware.
•Initiated, and implemented servers and network monitoring system.
•Initiated, implemented and upgraded branches network connectivity.
•Migrated physical servers to virtual servers.
•Planned and designed DR site for production and mail servers.
•Contributed on building and administering call-centre and enhancing the IVR system.
•Administered (production, mail, backup, storage) servers
•Provided L2 technical support to end-users.

IT SYSTEMS ADMINISTRATOR at AL-MAHA OPTICALS COMPANY HEAD OFFIC

• Saudi Arabia - Riyadh
• May 2011 to May 2015

TECHNICAL SUPPORT ENGINEER at AL-RASSAM GROUP HEAD OFFICE

• Saudi Arabia - Riyadh
• February 2006 to February 2010

• Installed and configured more than 400 facility’s workstations.
• provided L1 technical support to end-users.

COMPUTER TECHNICIAN at COMPUTER SHADOWS EST. SHOWROOM

• Saudi Arabia - Riyadh
• January 2001 to January 2004

• Worked on selling, assembling and repairing desktop and laptop computers.