Product Manager
Al Futtaim Motors - Toyota
مجموع سنوات الخبرة :26 years, 9 أشهر
Manage the product development cycle for Toyota passenger car segment.
Monitor the automotive market, main competitors, campaigns and price positioning.
Monitor vehicle sales trend and develop marketing strategies.
Develop special action models to support the retail sales channel.
Communicate and negotiate with TMC all required vehicle specifications.
Evaluate customers feedback and specs requirements from sales channels.
Support marketing projects and model launch activities.
Maintain vehicle master data and specifications in the system.
Overall in-charge in vehicle master data and material management process in SAP-IS AUTO.
SAP Power user and support all departments.
Designed and developed Toyota Product Hub - intranet based product information system of Toyota model lineup. System that accessible to all Toyota UAE showrooms.
Monitor sales and competitors from JATO automotive system, BIW and MEAC reports.
Maintain model specs database for retail, dealer, fleet and corporate channels.
Maintain updated records for new products highlighting both model cost and options ordered in TMC.
Developed model specification check and cost calculation tool for the product analysis.
Managed group file system. (GSO, TMC files, images, bulletins, CEP, competitor's campaign, product specs)
Assisted in creating SOP processes for model launch and accessory development.
Provide technical support in product department for IT system issues.
Update accurate model specs in Fastrack, JATO systems and AUTODATA.
Designed and setup company's computer and network systems.
Install and maintain Windows servers, mail hosting and SQL server.
Maintain router, switches, cabling, LAN and wireless networks.
Manage Avasco aXs Guard firewall, VPN connections and backup storage.
Manage internet access security by Trend Micro Worry Free Business Security.
Deploy and manage ERP system (Microsoft Dynamics Navision).
Update website contents and domain services.
Maintain computers, laptops, network printers, scanners/copiers and Blackberry mobile services.
Manage telecoms such as Polycom Videoconferencing, IP-PBX phone system and CCTV security system.
Manage automotive email marketing, social media, online advertising and e-newsletters.
Manage IT budget, inventory and procurement of IT supplies and services.
Manage VPN connection to remote users.
Provide training and IT support to users.
Pre-opening IT team for corporate office and hotel property
Manage Windows Server 2003/2008 (AD, Group Policy, DNS, DHCP)
Manage Microsoft Exchange Server 2003 and CodeTwo E-signature system
Manage Blackberry Enterprise Server and mobile configuration
Manage Cisco Call Manager Express and Cisco IP phones
Manage Cisco switches, router, and access points
Manage McAfee EPolicy Orchestrator - Central Antivirus updates
Manage Sun System installation and configuration
Manage Symantec BackupExec solution
Maintain FCS call accounting system
Maintain office computers/workstations and network printers
Manage software updates, licensing and annual maintenance contracts
Manage cabling projects for corporate offices and hotel
Manage project evaluation of Micros Fidelio/ POS hotel systems
Provide helpdesk/technical support to all users
Prepare IT documentation and asset inventory
Prepare and monitor yearly IT budget and expenses
Evaluate new technologies/products and solutions to company
Manage procurement of all IT supplies and services
Manage IT systems for corporate office and mall POS network.
Manage Windows NT4 server and Exchange server.
Manage Enterprise Manager for Sophos Anti-Virus.
Manage frame relay network for SAP, Exchange and internet services.
Manage all system updates, domain registration and software licenses.
Maintain computers, printers, scanners, copiers and projectors.
Manage infrastructure projects for office and mall networks.
Manage tenant database system and POS network connection.
SAP system implementation, configuration and maintenance.
Provide technical support for office, cinema users and POS tenants.
Generate MIS report and monthly sales report.
Manage IT budget, procurement and inventory monitoring.
Coordinates with IT suppliers and system integrators.
Monitor tenants and POS suppliers for system compliance.