Operations Manager
Tejoury
Total years of experience :17 years, 10 Months
Implementing and configuring Voice Recording Software “Speech Log”.
• Implementing and configuring customer care solution “Provisioning Gate way”.
• Manage and direct all local contract operations.
• Collate and report competitive activities and information and provide feedback
to the Operation Manager.
• Prepare daily, weekly, monthly and annual reports and constant monitoring of
market trends to the Management.
• Develop and maintain good relationships with Engineering Procurement and
Construction (EPC) contractors as well as end-users.
Globitel - Telecommunications, Amman, Jordan
• Planning, Implementing and configuring IVR (interactive voice response)
analog systems using VB SCRIPT, build IVR system for analog lines with
implement it and full configuring and installing
• Planning, Implementing and configuring Auto attendant product
Globitel
8 Years
2 mos
,