TECHNICAL SUPPORT REPRESENTATIVE
TELETECH
مجموع سنوات الخبرة :10 years, 4 أشهر
HP NOTEBOOK ACCOUNT
• Provided technical support - United States and Canadian end user
• Troubleshoot hardware and preinstalled software
• Implemented excellent customer service to gain customer satisfaction
• Provided product information to customers and offer options such as product and services that customers in need
• Implemented classroom management
• Delivered discussion with Computer Technology preferably hardware and software and other computer application
• Provided students’ performance record
• Maintained and troubleshoot companys’ computer, printer and internet issues