HR Officer
Luxury Retail Jewelry Group
Total years of experience :8 years, 7 Months
• Lead talent acquisition, talent management, Performance Management, and HR operations.
• Recruited high-end luxury sales consultants for retail and for all support functions across all levels in coordination with HR manpower agencies.
• Designed and implemented recruitment tool for ensuring quality hiring
• Developed and reworked policies in line with the business needs and group Spirit
• Provided strategic input to the management to build and maximize output by various HR tools and processes
• Organized various in-house and outdoor trainings for HO and retail staff - Customer service, Product training, Selling skills,
• Coordinated with the HR operations manager and supervised PRO (Public Relations Officer) for on-time processing of visas and renewal of trade licenses
• Executed Probationary Evaluation and Performance Management System for the group with the consultation of functional managers
• Ensured compliance with UAE Labour laws for offer, compensations, full & final settlements, and other benefits
• Organized department and inter-departmental meetings to enable more interaction within group to ensure accomplishment of goals and objectives within the specified time frame
• Coordinated and implemented strategic action plans as per organizations’ vision to accomplish desired goals.
• Designed Organizational charts, monthly KPIs report and set new KPIs grounded on HR strategy KRAs (Key Result Areas), Initiated Job Analysis, job specifications, comprehensive JD’s, succession planning, and career progression for HO staff
• Initiated the Monthly review concept to assess and understand the performance of each department
Initiatives & Achievements
• Redesigned the Talent Acquisition Strategy and reduced the TAT by 30% and cost hire by 10%
• Implemented 360 Performance Management System for the Organization
• Rolled out SOP to standardize the HR polices
• Created a HR database dashboard as MIS system on MS Excel
• Organized Staff End of year party and Team building.
● Plan and manage recruitment and selection of staff through various manpower vendors
● Plan and conduct new employee orientation
● Identify and manage training and development needs for employees
● Developed and implemented human resources policies and procedures
● Administer HR policies and procedures, Administer compensation and benefits
● Ensure compensation and benefits are in line with company policies and legislation
● Benchmark compensation and benefits
● Reviewed and implemented annual salary strategy
● Implement and monitor performance management system
● Handle employee complaints, grievances and disputes
● Administer employee discipline processes, Conduct exit interviews
Human resource Management
Atrs