Head of Customer Care Section
King Fahad Medical City
مجموع سنوات الخبرة :9 years, 10 أشهر
• Follow-up tenants' problems and complaints.
• Follow up the shop designs and their conformity to specifications.
• Assist tanants for any request or comment and regulary check shops cleanliness situation.
• Ensure that tenants has signed any pending contract or appendix.
• Follow-up permits related to interior or structural design for shops.
• Follow-up with social media responsible regarding discounts.
• Mainly responsible for assisting the HR Manager and HR department of the organization.
• Handle all the daily operations of the HR department like: preparing reports, providing them to the HR Manager, all clerical work, etc.
• Arranging training programs for the employees.
• Keeping records of the employees and providing them to the finance department.
• Attending meetings with the HR Manager.
• Scheduling meetings and appointments.
• Maintained good communication with the employees
• Responsible for maintaining the database of applicant tracking system
• Perform tasks of processing all paperwork from candidates to generate offers for the positions.
• Handle responsibilities of posting job openings onto the applicant tracking system database and other websites.
• Responsible for reviewing resumes to identify qualified applicants correspond with candidates and newly hired employees via email and phone to insure proper submission of documents.
• Maintain statistics for advertisements, websites, applicants and phone calls.
• Maintain the file of resumes.
• Assist candidates with the application processes and questions.
• Manage and collate job applications and responses to all applicants within a timely manner.
• Arrange interviews, phone or through the Internet.
• Maintain the Recruitment Status Report.
• Responsible for opening new account for the clients with timely manner.
• Responsible for preparing documentation for customer for issuing a Credit Card, Debit Cards.
• Inform client about saving and Investment schemes.
In going
Riyadh Community College
